Manager, Compliance

at  CVS Health

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

POSITION SUMMARY

As a Manager for the Business Compliance Office (BCO) located within the CVS Health Corporate Compliance Division, you will collaborate with key stakeholders to monitor and implement compliance initiatives within CVS Health Pharmacy business. Additionally, your responsibilities will include owning relationships with CVS Health Pharmacy business owners and key stakeholders to ensure processes are enhanced or implemented to effectively address compliance requirements.
As a key part of the Business Compliance Office you will track, analyze, and interpret compliance performance to support best in class results. This position will work independently as well as in collaboration with colleagues from across the organization. You will work with and influence decision makers within Compliance, Legal, and Operations across all business segments. A key role of this position is working with business partners to develop and implement compliance strategies.

The Manager for the Business Compliance Office will:

• Review new mandates (laws and regulations) pertaining to CVS Health Pharmacy business practices.
• Coordinate with Legal and Regulatory partners to identify applicability to the CVS Health Pharmacy business segments.
• Lead the company’s compliance efforts with CVS Health Pharmacy business segments to implement processes or programs to comply with any new law or regulation which includes state Board of Pharmacy rule implementation.
• Implement mitigation plans and monitor business segment compliance with pharmacy Settlement Agreements.
• Establish working relationships with process owners to drive and implement business practice enhancements to increase the compliance program effectiveness.
• Actively participate in applicable business working groups/committees for areas of responsibility.
• Drive compliance of initiatives to completion and validate their effectiveness.

REQUIRED QUALIFICATIONS

• 5-7 years of pharmacy experience and strong understanding of general pharmacy practice.
• Strong project management, interpersonal and communication skills, including the ability to interact and influence at various levels of the organization (Business Leadership, Field Management, Business Units within a corporate environment).
• Ability to understand complex problems, identify root causes, and remain goal-oriented within a dynamic environment.
• Ability to work independently and to recognize / resolve issues.
• Ability to multi-task as well as maintain the highest levels of integrity and confidentiality.
• Ability to travel periodically to specific locations throughout the company to validate the effectiveness of programs and processes if needed.

PREFERRED QUALIFICATIONS

• Knowledge of various pharmacy lines of business (i.e., retail, compounding pharmacy, specialty pharmacy, etc.)
• Knowledge of state and federal pharmacy laws and regulations impacting general pharmacy practices

EDUCATION

• Bachelor’s Degree or equivalent work experience required.

Please refer the Job description for details