Manager - Creative Services

at  Publicis Worldwide

Company Description
Publicis Groupe, founded in 1926, is the world’s third largest communications group. Known for its world-renowned creativity, best in class technology, digital and consulting expertise, Publicis Groupe is the only one in the industry able to best accompany its clients in their digital business transformation journey- anywhere in the world. Organized across four Solution hubs, Publicis Communications, Publicis Media, Publicis Health and Publicis. Sapient, outside of our top 20 markets, the Groupe delivers innovative ideas and solutions that combine the power of creativity and technology.
Job Description
We are looking for one enthusiastic individual to join us as Manager - Creative Services.
They will be responsible for ensuring that the agency is running efficiently, and all costs spent are competitive and output is to the very highest standard.
Focused on quality, people, process and profitability, they must ensure the smooth running of all areas within the agency by resolving key production/workflow issues for the agency, whilst working with senior management to define optimum resource and processes that underpin the agency’s success.
They will oversee everyone’s workload the from our unique Creatives talents.

QUALIFICATIONS

• At least 5 years of experience in an operations related job role
• Demonstrates a understanding of strategy, creative, data & analytics, digital & film production processes
• Able to match the right resource talent to task
• Decisive in allocating tasks
• Able to empathise with creative, technical and business needs, and balance these against considerations of time and cost
• Possesses good verbal and written communications skills to enhance negotiation and liaison with key stakeholders
• Capable of resolving seemingly intractable problems in a manner that maintains relationships with all stakeholders.

• Take ownership of the agency Capacity Plan. Ensure the that the capacity plan is updated weekly.
• Manage all resources and ensure all projects / account are staffed accordingly
• Ensure department leads sees all briefs before dispatching the work to the team
• Review timelines for campaigns and business requests with Account & Project Management ensuring the project team is given the right time and budget to deliver briefed work
• Manage the team’s time and make recommendations to prioritise their workload to ensure timely work delivery
• Work closely with the team leads in prioritizing / re-allocating workloads
• Flag resourcing bottlenecks / conflicts and make recommendations to the senior leadership team
• Take ownership of the resource management tools to ensure resource crunches are identified and addressed.
• Manage the day to day running of the workload allocations
• Work closely with the HR team to manage all freelance / recruitment requests.
• Assist in recruitment of freelancers.