Manager Customer Services

at  Caterpillar

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate12 Jul, 2024Not Specified13 Apr, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Responsibilities:

  • Provide technical field services, and workshop services directly to end customers.
  • Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization.
  • Directs, motivates and develops the team. Supports the culture and values of the organization. Facilitates smooth workflow; ensures high standards and quality of technical work.
  • Drives the development of work plans, budgets, schedules and evaluation criteria for field service activities, projects and personnel.
  • Designs and prices field services to meet demand and both timing and financial targets; negotiates customized technical support agreements


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

Singapore, Singapore