Manager, Data Services - Remote

at  Harbor Freight Tools USA Inc

The Data & Analytics team designs, develops, and supports the infrastructure to collect, analyze, and transform large volumes of business-data into enterprise reporting and analytic solutions.
This position requires an experienced manager with good business acumen and strong technical and real-world Project Management, Data Warehouse, Reporting, and Business Intelligence experience to support our growing Data Analytics Team initiatives. This position is managerial, technical and analytical in nature and calls for a fast-learner with a history of technical and business experience. This position is responsible for leading projects utilizing a team of database engineers charged with creating data warehouse and reporting/analytics solutions. This role will have the ability to communicate information to a wide audience, including technical and non-technical personnel, and ensure delivery of high quality, consistent and accurate data, analytics and reports.

Duties and Responsibilities

• Maintain a high level of competence, professionalism, and systems expertise while working through Software Development Life Cycle (SDLC).
• Design and develop solutions within requirements of business scope, data quality, and timeliness of delivery.
• Prepare detailed estimates, technical design, development and implementation plans to ensure that solutions are delivered within timeline and costs.
• Manage small team of data/database engineers, providing leadership, coaching, counseling, and employee reviews
• Define, document and communicate project requirements and related employee tasks/expectations
• Analyzes large data sets and extract patterns that lead to greater customer insight, optimized performance, enhanced engagement, improved retention, increased revenue and decreased cost.
• Works with executives and leadership teams to formulate hypotheses and design research aimed at improving key performance indicators.
• Lead the data automation and report automation efforts
• Work with internal and external business partners and data providers to maintain integrity, quality and security of enterprise, financial and operational data
• Develop processes and systems that standardize and automate reporting.
• Oversee performance analysis & turning of existing reports/analytics as well as new business analytic/report requests.
• Oversee the development of standardized templates and processes for validating analytics and reports prior to distribution.
• Devise methods and procedures for collecting, preparing and validating data for use within reporting analytics.

Scope (Required)

• Staff supervision and development — Yes
• Decision making- Creates policy and resolves problems, Provide data for decision support
• Travel – <5%
• Location— Remote
• Flex Designation – Remote, anywhere

REQUIREMENTS

Education (Required-Preferred)

• Bachelor of Science degree in Computer Science or Information Systems or equivalent experience, and a minimum of 8 years additional work experience.
• Masters of Science/Business or Advanced Certifications preferred.

Skills (Required)

• Strong knowledge of distributed computing, data warehouse, data mining, business analytics and software development.
• Former cloud experience strongly preferred.
• Strong knowledge of data structures, data mapping, management, replication and distributed/relational databases.
• Recent hands-on experience of data architecture, design, tools, and techniques.
• Ability to work on multiple projects concurrently.
• Experience to tracking projects and goals to successful completion (with visible metrics).
• Ability to stay abreast of significant technological developments that may impact the business.
• Experience in leading and mentoring a team and working in a team-oriented, collaborative environment.
• Proven experience in overseeing the direction, development, and implementation of technical solutions.
• Perform a variety of complicated tasks while leading/directing the work of others
• Understanding and experience with project management methodologies is preferred.
• Flexible and adaptable in regards to learning and understanding new technologies.
• Excellent communication skills (oral & written), with ability to communicate effectively across the organization
• Ability to conduct research into software-related issues and products.
• An analytical thinker that excels at analyzing and understanding data to answer questions.
• Equipped to handle responsibility, collaborate and excel in a fast-paced, small team environment.
• Track record of successful delivery at the individual and team levels.
• Highly self-motivated and directed.
• Keen attention to detail.

Experience (Required)

• 5+ years of progressive responsibility for data management, data warehouse and/or reporting teams.
• Previous retail experience preferred.
• 5+ years database experience in the use of reporting, analytical and statistical applications as well as data access tools and data integration methods Leadership experience – proven track record of leading/managing developing staff to meet the organizational needs and growth.
• 5+ years experience tools such as SQL Server, Oracle, Netezza, Teradata OR cloud tools such as Azure Synapse, AWS Redshift, GCP BigQuery, Snowflake, and Databricks.
• Project management experience – schedule management, resource management, issue management, etc.
• 5+ years experience working with very large data sets and business-level analysis.
• 5+ years database experience in the use of reporting, analytical and statistical applications as well as data access tools and data integration methods
• Experience in establishing project-level and/or organizational-level reporting solutions, processes, standards, etc.

• Maintain a high level of competence, professionalism, and systems expertise while working through Software Development Life Cycle (SDLC).
• Design and develop solutions within requirements of business scope, data quality, and timeliness of delivery.
• Prepare detailed estimates, technical design, development and implementation plans to ensure that solutions are delivered within timeline and costs.
• Manage small team of data/database engineers, providing leadership, coaching, counseling, and employee reviews
• Define, document and communicate project requirements and related employee tasks/expectations
• Analyzes large data sets and extract patterns that lead to greater customer insight, optimized performance, enhanced engagement, improved retention, increased revenue and decreased cost.
• Works with executives and leadership teams to formulate hypotheses and design research aimed at improving key performance indicators.
• Lead the data automation and report automation efforts
• Work with internal and external business partners and data providers to maintain integrity, quality and security of enterprise, financial and operational data
• Develop processes and systems that standardize and automate reporting.
• Oversee performance analysis & turning of existing reports/analytics as well as new business analytic/report requests.
• Oversee the development of standardized templates and processes for validating analytics and reports prior to distribution.
• Devise methods and procedures for collecting, preparing and validating data for use within reporting analytics