Manager – Delivery Service

at  Canadian National Railway

At CN, we work together to move our company—and North America—forward. Be part of our Information and Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

JOB SUMMARY

As a Resource Manager in the field of Information and Technology (I&T), you will play a critical role in optimizing the allocation and utilization of human resources within our IT department. You will work closely with project managers, department heads, and HR to ensure that the right resources are assigned to projects based on their skills, availability, and project requirements. Your ability to effectively manage resources will directly contribute to the successful delivery of IT projects and initiatives.

EDUCATION

• Bachelor’s degree in computer science, business management, engineering or equivalent experience.

SKILLS/KNOWLEDGE

• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
• Strong leadership and people management skills, with the ability to inspire, motivate, and empower team members.
• Strong customer/client focus, with the ability to manage expectations appropriately; provide a superior customer/client experience and build long-term relationships.
• Strong understanding of IT project management methodologies and processes.
• Proven experience in project management, with a minimum of 5 years in a leadership role.
• Proven ability to work under stress in emergencies, with the flexibility to handle multiple high-pressure situations simultaneously.
• Bilingual with strong written and verbal communication skills

EXPERIENCE

• Minimum 5 years related experience

FOR INTERNAL CANDIDATES, NOTE THAT THE GRADE LEVEL OF THE POSITION WILL DEPEND ON THE EMPLOYEE’S EXPERIENCE.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email