Manager, EMEA Non Custody Fees

at  Northern Trust Corp

About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role
Reporting to the Limerick-based Head of London Non-Custody Fees, this is a permanent position for a Manager within an established Global Fee Billing Team, the successful individual will be based in Limerick.
The Manager has direct oversight for the Fee Billing Team supporting their day to day EMEA and APAC Accounts Receivable responsibilities, overseeing daily workloads, providing a differentiating depth of specialized knowledge in servicing, processing, reporting and delivery. In this capacity, the manager will ensure consistent oversight and application of key controls and operating procedures. This will require interaction with the Business, Operations and Finance teams across the region to understand the business and ensure that the legal entity books and records accurately reflect the business undertaken.
The successful candidate will play a key role in effecting change, developing and improving current processes, procedures and the control framework so that we are operating to a consistent, efficient and highly robust operating model.
The team will be responsible for the timely capture, recognition, billing and collection of non-custody service revenue, including high profile EMEA and APAC clients. This includes the calculation of the monthly revenue accruals and other control activities as part of the regional and global month end accounting close process.

Required Skills

• The ideal candidate will have gained their experience either in a multinational organisation with management and oversight of a billing or accounts receivable function; or have advanced to a similar level within an operations area of fund administration
• Qualified Accountant (preferable ACA / ACCA) is desirable but not essential
• Experienced background in a compliance focussed environment (knowledgeable of controls, procedures and regulations)
• Advanced level of IT skills is essential, notably expert competency level with Microsoft Excel
• Proven ability to prioritise tasks and work to high level of accuracy in a busy environment
• Strong communication skills – ability to adapt communication style to direct reports, peers within different departments across the organisation and senior management
• Highly numerate with strong analytical skills;
• Ability to adapt and react positively in a changing and dynamic work environment

Leadership and Management

• Independently manage and develop a high performing, engaged, efficient and robust team;
• Work with senior management to create and apply strategic and tactical action plans to enhance and stabilise the team and dynamically manage growth;
• Prioritise team workload and effectively utilise the skills within the team to meet all deliverables;
• Project manage and lead the on-boarding of new business, products and initiatives across broader fee teams;
• Positively lead and effectively manage communication through bau and unexpected challenges;
• Set clear and measureable goals and objectives for the team and individuals, ensuring performance assessments are completed in line with corporate requirements;
• Create and enable career development plans for direct reports and facilitate staff development;
• Provide candid and timely feedback and coaching to individuals;

Review and Oversight

• Undertake day-to-day management and lead a team of fee billing analysts: management of team workload, allocation of responsibilities amongst individuals to ensure that internal SLA’s, ad hoc projects and audit deliverables are met;
• Oversee and assist where appropriate in the calculation and validation of fees for all clients contracted, ensuring correct interpretation of documented arrangements;
• Review and approve VAT invoices for all clients, payment instructions and banking entries for applicable clients and client static data set up and amendments;
• Manage team production of invoices to ensure timely issue to clients, and team collection of fee debtors to ensure timely receipt, escalating as appropriate;
• Supervise the calculation of accrued fees for the contracted entities, to ensure revenue for all clients and services are recorded in the period due;
• Work with the Business to ensure all new / terminated business is captured in full, correctly accrued and invoiced within agreed timelines;
• Complete detailed analytical reviews and analysis of fee revenues as well as general ledger reconciliations as part of the month end accounting close process;
• Build and maintain effective relationships with the Business and Finance colleagues, ensuring quearial
• Champion and lead BAU team through implementation of a single billing platform across all business segments, enhancing governance and control.

Controls

• Build a strong control focus within the team and ensure individuals follow due process and apply documented controls across all BAU billing and collection processes
• Develop an in-depth knowledge of all fee systems, controls and processes, ensuring that the team as a whole are competent and proficient in the use / application of the same
• Provide input to systems, controls and business process projects as required
• Work with the Governance Fee Group to ensure best practice is adopted and that a robust and efficient controls environment is in place around the capture of Ireland fees
• Work with direct and senior manager to identify, recommend and implement standardised process improvements
• Complete ad hoc work as required

Skills/ experience

Required Skills

• The ideal candidate will have gained their experience either in a multinational organisation with management and oversight of a billing or accounts receivable function; or have advanced to a similar level within an operations area of fund administration
• Qualified Accountant (preferable ACA / ACCA) is desirable but not essential
• Experienced background in a compliance focussed environment (knowledgeable of controls, procedures and regulations)
• Advanced level of IT skills is essential, notably expert competency level with Microsoft Excel
• Proven ability to prioritise tasks and work to high level of accuracy in a busy environment
• Strong communication skills – ability to adapt communication style to direct reports, peers within different departments across the organisation and senior management
• Highly numerate with strong analytical skills;
• Ability to adapt and react positively in a changing and dynamic work environment;

Required Competencies

• Very strong attention to detail with emphasis on adhering to strict controls;
• Strong management and influencing skills with a proven management track record;
• Strong written and verbal communication and presentation skills;
• Strong background in control and oversight of processes;
• Proven ability to strategic prioritise task to meet multiple and possibly conflicting deadlines;
• Ability to work effectively with remote teams and internal clients;
• Ability to work in a team environment effectively to ensure critical deadlines are met;
• Ability to partner effectively with peers, line managers, business and overseas partners;
• Initiative to highlight and investigate issues, provide and implement timely solutions;
• Self-starter with an ability to self-motivate and lead by example;
• Enthusiastic and positive personality;
• Strong planning and organisational skills;
• Ability to adapt and react positively in a changing and dynamic work environment;
• Flexible approach towards changing work methods, deadlines and variable workloads;
• Proactive style to implement new processes and the ability to deal with change;

Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
MyHRHelp@ntrs.com
.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater