Manager, Framework & Data Insights – Consumer Lending Chief Controls Office

at  Lloyds Banking Group

End Date
Tuesday 18 June 2024
Salary Range
£62,874 - £69,860
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
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Job Description
JOB TITLE: Manager, Framework & Data Insights – Consumer Lending Chief Controls Office
LOCATION: Chester, Leeds or Manchester
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in an office site
About this opportunity
This Manager role is within our Framework & Data Insights Team and presents an opportunity to join the newly-formed Consumer Lending Chief Controls Office, delivering a broad range of activities that focus on how Consumer Lending as a business manages its non-financial risk and control environment.
We’re putting in place a fresh operating model for non-financial risk management across Lloyds Banking Group, empowering our people to take end-to-end accountability for managing the risks they face. This means we’re changing how we do risk and control management, creating a team of control specialists to provide support to our risk and control owners
We’re building a team where our colleagues are valued and supported to become experts in what they do and grow their careers. We want colleagues to feel connected to our Group strategy and how their role fits into it, supporting Consumer Lending deliver its objectives for non-financial risk management, safely and effectively!

What you’ll be doing

• Influencing developments to the risk and control framework, optimising their implementation in Consumer Lending, and monitoring performance to standards
• Implementing specific risk framework requirements including but not limited to scenario analysis, and monitoring others (eg RCSA performance)
• Building and driving adoption of real-time, data-led, visually-engaging insights on risk framework and end-to-end control performance, across all Consumer Lending products
• Building capability and confidence across the Consumer Lending risk and control community in the practical, analytical and technical skills they need to succeed now, and in the future
• Building relationships across all lines of risk management to understand future requirements and business needs, and to drive action on specific issues and continuous improvement across the control environment.

What you’ll need

We’re looking for a risk & control framework and reporting professional, ideally with a qualification and experience in a related field (eg audit or risk & control management) or, alternatively, having gained expertise through experience in a similar function along with:

• Knowledge of operational risk frameworks and skills to apply their requirements and associated activity (including scenario analysis, key indicators, event and loss reporting. and RCSA).
• Knowledge of operational risk management systems (such as Open Pages) and reporting toolkits (such as Power BI and Tableau) which can be applied risk and control environment reporting, together with knowledge of technical enablement approaches in relating to tooling capability in order to find opportunities for continuous improvement.
• Experience of data-led control management and its practical implementation. Strong organisational skills to lead preparation of documentation that includes summarising data and information to produce and maintain standardised risk and control process maps. Ability to provide support to the ongoing development of control tooling solutions to enable optimisation and automation of the control environment.
• Ability to understand and assimilate different sources of data and complex information to support effective problem solving that leads to relevant conclusions and recommendations. Experience of demonstrating strong analytical skills to assess control environment effectiveness using wide range of information and sources to identify potential impacts on the business
• Demonstrates ability and leadership in enable production of concise risk committee level reporting outputs on the effectiveness and performance of controls and compliance

About working for us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey!
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference

• Influencing developments to the risk and control framework, optimising their implementation in Consumer Lending, and monitoring performance to standards
• Implementing specific risk framework requirements including but not limited to scenario analysis, and monitoring others (eg RCSA performance)
• Building and driving adoption of real-time, data-led, visually-engaging insights on risk framework and end-to-end control performance, across all Consumer Lending products
• Building capability and confidence across the Consumer Lending risk and control community in the practical, analytical and technical skills they need to succeed now, and in the future
• Building relationships across all lines of risk management to understand future requirements and business needs, and to drive action on specific issues and continuous improvement across the control environment