Manager, Harassment and Conflict Management

at  NAV Canada

Job Posting Title
Manager, Harassment and Conflict Management
Job Category
HR Policies & Programs
Language Requirements
Bilingual / Bilingue
In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.
Flexible Work Agreement Type
Hybrid / Hybride
Posting End Date
2024-06-28
Job Grade
L1 Zone A
Pay Range
Commensurate with Experience / Selon l’expérience
Job Summary
The role is responsible for designing, developing, and implementing harassment and violence prevention and conflict management strategies aligned to business objectives and that promote an equitable and values driven workplace culture. It provides expertise in all matters relating to Human Rights complaints (harassment & violence, and discrimination) as well as conflict management, ensuring NAV CANADA remains compliant with best practices and employment law. Balancing time between proactive projects and crisis-response is a critical component for success in the position.
Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Accountabilities:

• Manage and oversee the harassment and violence notification process and ensure adherence to legislation.
• Conduct regular reviews to ensure processes are on track
• Review all investigation reports to ensure validity and compliance with regulatory requirements and review adequacy of recommendations.
• Ensure the implementation of all investigation recommendations.
• Develop and oversee projects and training related to the prevention of harassment and violence and develops communication plans
• Consult with relevant stakeholders and review trends to assess requirements.
• Conduct research and keep abreast of best practices.
• Provide advisory services and coaching to HR Personnel, employees and managers on matters related to harassment, violence, discrimination, conflict, and non-medical accommodations to ensure compliance with legislation.
• Responsible for coaching and leading the Specialist.

What you bring:

Education:

• Minimum qualification in a post-secondary education (College Diploma or University degree) with additional relevant training.

Experience:

• Minimum of 5 years of experience conducting investigations
• 3 years experience conducting conflict resolution processes
• At least 2 years experience leading & managing a team

Knowledge:

• Excellent knowledge of Harassment Investigation Process procedures
• Solid knowledge of Conflict Resolution practices
• Strong knowledge of Human Rights legislation
• Strong knowledge of HR management policies and practices

How others describe you:

• Strong collaboration, communication influencing and emotional intelligence skills
• Skilled in building and maintaining effective work relationships across the organization
• Strong ability to identify, analyse and address complex issues
• Skilled in Training Development
• Ability to exercise excellent judgement
• Strong Problem Solving skills

Working Conditions:

• This position is based in the Ottawa Head Office and is classified as a Hybrid position and is eligible for a flexible work arrangement.
• Occasional travel required

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for an interview will be contacted.
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Please refer the Job description for details