Manager - HLISB (PFS-i Bancatakaful)

at  Hong Leong Bank

EDUCATION/QUALIFICATION

• Degree or equivalent

EXPERIENCE

• 5 years industry experience

CERTIFICATION/LICENSING REQUIREMENTS

• N/A
  About Hong Leong Bank
  We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
  We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
  Realise your full potential at Hong Leong Bank by applying now.
  Job ID JR0000017575

3. MANAGEMENT OF STAKEHOLDERS & OVERSEEING ADMINISTRATIVE TASKS

• Forging a strong established relationship with stakeholders as the liaison person between IWM and business partners; PFS Banca, HLMT, Zurich, Amanah Raya, etc.
• Oversee the sales distribution channels based on budget against achievements.
• Provision of advisory services to the distribution channels.
• Coordinate product briefings and trainings to ensure compliance on matters pertaining to sales and distribution.
• Address enquiries/complaints by stakeholders.
• Handle the day-to-day operations and management of all products under takaful & estate planning business.
• Preparation of weekly and monthly reports to be shared with regions in ensuring achievement against budget.
• Provision of high-quality processing service to achieve maximum customer satisfaction.
• Ensure compliance on matters relating to products under purview.

MANAGERIAL (TEAM/GROUP RESPONSIBILITIES)

• Lead and participate in cross-functional project to deliver sustainable and breakthrough improvement to business processes.
• To participate in project management involving people, organizational change management, systems integration and core process changes.
• Promotes cooperation and commitment within a team to achieve goals and deliverables.

ORGANISATIONAL (ORGANISATIONAL RESPONSIBILITIES)

• Promotes organisational mission and goals, and shows the way to achieve them.
• Responds positively to change, embracing and using new practices or values to accomplish organisational goals.