Manager, Human Resources

at  InterContinental Hotels Group

KEY ACCOUNTABILITIES

• Develop key relationships with respective management in assigned functions to understand their business issues and provide support in the areas of linking business unit/operation strategies; coaching business units through organization, regulator and business issues; and coaching managers to create and maintain a work environment with high morale and productivity.
• Facilitate the execution of organizational structures, staffing/recruiting strategies, compensation programs, employee training and development plans, succession planning, change management and quality initiatives. Ensure local tailoring of HR programs as needed and consult on issues to develop workable solutions on a local basis.
• Proactively address HR and related organizational issues for assigned business units; identify and facilitate practical and timely solutions that best meet the needs of the business and optimize business performance. Collaborate with technical HR areas to address specific business issues requiring specialized expertise and direction.
• Investigate and resolve employee relations issues including EEOC charges, sexual harassment charges, etc. In partnership with the business and legal counsel, determine employee disciplinary actions up to and including termination decisions. Provide advice and/or seek advice from internal/external sources, as appropriate, on local employment issues/laws to ensure compliance and favorable employee relations activities.
• Collaborate with other HR managers and HR senior management on major HR initiatives, policies and/or issues of significance to the business; serve as an advocate for the business to provide input and feedback on major HR initiatives and consultation on business issues/requirements to ensure effectiveness of initiatives.

KEY SKILLS & EXPERIENCES

Education –
Bachelor’s degree in a relevant field or an equivalent combination of education and work related experience.
Experience –
Eight or more year’s progressive work related experience in human resource management with demonstrated proficiency in multiple disciplines/processes related to the position

Technical Skills and Knowledge –

• Knowledge of applicable federal laws affecting human resource policy (Title VII, ADA, FLSA, FMLA, etc).
• Requires broad, generalized HR knowledge and involvement in all specialized areas within HR
• Strong facilitation and conflict resolution skills
• Strong communication skills, both verbal and written to address all levels within the organization and ability to gain consensus
• Strong customer-focus orientation
• Related HR certifications helpful (as applies)

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today

Serve as the HR manager for assigned business units/functions accountable for the delivery of HR programs to support the achievement of business plans and objectives. Provide guidance and support to management and participate in the development of business unit plans and programs, particularly from the perspective of the impact on people. May assist in the improvement/ development of HR programs, policies, and practices and lead/review the work of less experienced HR staff members.