Manager, International Payroll

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

KEY SKILLS:

• Attention to detail and ability to work under pressure to meet on going tight deadlines and deliverables.
• Strong leadership and project management skills, working closely with the payroll team, interacting with Finance, People & Culture, Total Rewards, external vendor relationships and government bodies.
• Professional and courteous attitude; exercise discretion when handling confidential and sensitive information.
• Excellent communication skills; verbally articulate with strong written composition with high degree of diplomacy and tact.
• Strong organizational and multi-tasking skills
• Excellent relational skills to support professional interaction with internal and external partners at all levels.
• Possesses sound analytical, problem solving and decision-making skills.
• Ability to work in a fast-paced, customer service-focused environment.
• Demonstrated excellence in organization development, HR strategy, talent development and conflict resolution.
  This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid
  Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Payroll Processing and General Accounting

• Process payrolls for Dubai, London, Amsterdam, Singapore, Geneva and Hong Kong and ensure timely payment of all corporate and sales office payrolls. This includes review of payroll data for payrolls processed by third parties on behalf of the Corporate Offices, and initiating net pay cash funding via online banking systems for payrolls where funding is made via a Four Seasons entity.
• Responsible for Global payroll workflows and processes to ensure accuracy of payment and data input from HRIS (Workday) and other external payroll software or sources into the payroll processing systems, maintain the manual pay system for certain offices, and accurate booking of data into the general ledger.
• Review and approve payroll processing reports, spot check changes against source information, document process gaps and findings. Use this information to adjust and optimise the workflow and process.
• Ensure Four Seasons Corporate Offices in Dubai, London, Amsterdam, Singapore, Geneva, Hong Kong and others adhere to all payroll and remittance guidelines set out by the relevant regulatory bodies such as HM Revenue (HMRC) in UK, Inland Revenue Service (IRAS) in Singapore, and other national, provincial / state and local employment and tax agencies. Research and adopt new requirements as appropriate, advise management on impact and recommendations.
• Process or liaise with the third-party vendor on issuance of employee forms, including tax forms, and other required government filings (ex. IR21 tax clearance for Singapore).
• Support corporate finance function in annual internal and external audits

Labour Administration

• Maintain various accruals for short term and long term employee incentives, benefits, regional staff, expatriate taxes, retirement plans and other miscellaneous payments.
• Prepare and/or review journal entries, paying particular attention to exceptions and adjustments.
• Work alongside Labour Administration and People & Culture to collect eligible earnings data for incentive calculations. Communicate approved corporate incentive payments and/or other compensation changes with global paymasters.
• Administer RVP LTIP plan and communicate plan payments with property-level Directors of Finance.

Process Improvement, Automation, and Data Integrity

• Lead / support systems implementation (e.g., ADP Celergo, Blackline, DEWS) for new and existing payroll locations, leverage opportunities to streamline and improve processes and controls.
• Update and document payroll processes and internal controls to standardize input and processes across global entities promoting efficient workflow and reliable data.
• Identify where payroll information conflicts with the data in HRIS to determine areas that require review and/or updating.

Staffing/Leadership

• Serve as key point of contact for employee payroll enquiries in Dubai, London, Amsterdam, Singapore, Geneva, and Hong Kong offices.
• Work with a high-performance team, contributing to develop staff knowledge and skills.
• Develop and maintain effective working relationship with the staff in the overseas’ corporate offices, in addition to Finance teams at various Four Seasons properties.
• Support the finance intern program; develop high-potential future finance leaders.