Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation & benefits package and excellent career development opportunities each offering unique ways to explore the world
Celebrity Cruises is one of five brands owned by the global cruise company Royal Caribbean Group Celebrity offers a Relaxed Luxury℠ resort at sea experience where guests can sail on the world’s best places to the world’s best places We invite travellers to explore multiple countries in one sailing dine in a new restaurant at every meal rest in luxurious spaces designed to the last detail for comfort find their wellbeing miles away at sea all with the world at their service Truly Nothing Comes Close to Celebrity Cruises as we offer unique experiences in over 300 destinations across all seven continents

POSITION SUMMARY:

The primary purpose of this role is to own and manage a portfolio of key accounts influencing internal and external stakeholders through building key relationships and ensuring that APD revenue and guest targets are exceeded at optimal cost of acquisition The role will be responsible for developing a fully integrated strategic sales and marketing annual plan for their own accounts and then converting the strategy into targeted activity Elevating awareness of the Celebrity Cruises brand across their markets is critical to ensure high quality demand and the delivery of the required sales results
This role will deliver the execution of the EMEA strategy and ensure correct investment decisions are made Responsibility includes supporting strategic and key partners and producing annual plans with alignment to the booking curve

TRADE ENGAGEMENT

• Be the face of Celebrity Cruises with face-to-face visits meetings consumer/trade events and floor-walking within own accounts
• Develop a targeted contact strategy that enables you to the focus of delivering the right product & APD’s
• Develop key relationships within your account portfolio with key decision makers and influencers
• Build solid relationships with top sellers to ensure Celebrity Cruises remains forefront of mind whilst seeking new opportunities with other sellers to build volume
• Work with the Training Manager to ensure effective implementation of a Celebrity Training programme and attendance of seminars at sea/ship visits and face to face / virtual training events amongst the accounts
• To use the sales management tools available in particular the automation tools to ensure effective and efficient communication and account management
• Drive sales and engagement within own accounts via use of technology including (but not limited to) social media virtual meetings salesforce and telephone calls
• Implement both product and automation training to ensure awareness of all products

EXPERIENCE KNOWLEDGE AND SKILLS

Relationship Building: Has open and honest two way communication whilst demonstrating active listening skills to build trust

• Enthusiastic – Demonstrates passion and enthusiasm and is eager and excited towards own goals
• Analytical – logically analyses facts data and situations

Takes initiative – understands what needs to be accomplished and proceeds within the accountabilities of the job

• Organised – Can place and maintain order in an environment and situation
• Selling – has a skill to convince and influence others to purchase a product or service
• Persistent – is tenacious despite encountering setbacks and obstacles
• Optimistic – believe the future will be positive and demonstrates a positive attitude in all situations
• Innovative – able to think creatively and regularly thinks ‘outside of the box’
• Written/Language - clear and concise communication detailing the level of interest in formulating words that convey the meaning
• Computer literate – able to confidently navigate & use Microsoft Word Excel PowerPoint
• Negotiation Skills - Has the ability to use advanced negotiation techniques to achieve joint financial goals in complex negotiations

EXPEREINCE/KNOWELDGE/SKILLS/QUALIFICATIONS

• Fluent German is essential to manage the identified markets for this role
• Minimum 3 years’ experience at sales management level (Travel industry preferred but not essential)
• Large matrix organisation experience preferable
• Clean current driving licence
  What we Offer At Royal Caribbean Group we are client-centric but put people first We have a culture where everyone is trusted and valued in equal measure whatever your role in the company We are propelled by people Our employees and crew are the driving force behind our success Our aim is to recruit develop and retain world class people who come to Royal Caribbean to do the best work of their careers
  We are committed to employee development and you will have the opportunity to learn from some of the most experienced people in the business We regularly reward and promote success encouraging staff to take on new challenges and responsibilities to aid progression
  Our remuneration package includes our competitive pension private healthcare life assurance cover to name a few In addition every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts
  Come join the team - Journey with us succeed with us grow with us
  We know there’s a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions
  Thank you again for your interest in Royal Caribbean Group We’ll hope to see you onboard soon
  It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
  

  LI-IN1

The duties below are the main duties and responsibilities of the role however this job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned to them