Manager, Legal Claims (9 Month Secondment)

at  Intact

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.

ABOUT THE ROLE

At Intact, insurance is about people, not things. It’s what we believe, and it shapes everything we do. It’s why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in.
We offer you more than just a career. As a Legal Claims Manager, you’ll inspire - and be inspired by – Canada’s largest in-house P&C insurance litigation team. Whether you’re with a law firm or have a track record of management excellence in your field, this is an opportunity to take your career in an exciting new direction with us.

WHAT YOU’LL DO HERE:

• Establish, communicate and measure performance objectives for your team
• Focus on employee engagement: analyze feedback from different sources (one on ones, regular team meetings, survey results) to identify strengths and gaps and take appropriate actions
• Identify the key talent and empower them with meaningful development opportunities that will give maximum value both to their career and the organization
• Partner with HR to lead the recruitment process for your hiring needs, including the interview and selection process
• Communicate as you drive change to help your team adapt to new initiatives, processes or workflows
• Assist in the communication with Claims on trial discussions and other complex file related issues
• Conduct regular quality review of legal files for your team and providing guidance, feedback and training as determined by the results
• Compile and analyze statistics and reports while monitoring and predicting legal trends
• Use data to drive productivity within your team
• Lead or participate in project-based work as assigned by Director and/or VP Legal Claims

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique