Manager of Engineering Reliability

at  CN

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
CN Customer Solutions & Innovation Engineering is seeking a Manager of Engineering Reliability to lead the DevSecOps, Test Automation and SRE team of our engineering group. Your mission will be to accelerate delivery through automation while ensuring the performance, scalability, maintainability, and reliability of complex distributed systems.
As an engineering automation expert and experienced manager, you will lead teams to build practical engineering practices and standards. You will be responsible ensure innovation initiatives are implementing best practices of DevSecOps, Test and Release Automation and to define continuous improvement objectives in collaboration with the leadership team and other IT groups.
As product delivery expert you will ensure the delivery, operationalization and automation of cloud native applications and infrastructures to drive the creation industry leading products.
Main Responsibilities

Team Management

• People Management - management of direct reports, goals setting, career development, hiring, work assignments, team performance.
• Talent Development - ensure people have clear skill growth objectives in alignment with strategic technology directions and required training resources.
• Staff Aug Management - Manage the performance of staff augmentation partners to ensure timely staffing of top talent resources.

Product Delivery

• Project Scoping - define project requirements and scope for Testing, DevOps and Release Automation and Support efforts.
• Project Staffing - create agile delivery PODs with properly skilled people.
• Project Delivery - drive project execution quality with regular engineering reviews.

Engineering Practices

• Define Innovation group Reliability practices and Influence enterprise directions.
• Drive clear practice improvement goals with clear outcomes and value.
• Drive adoption of DevOps, Testing Automation and Site Reliability Engineering best practices enable the acceleration of business value delivery.
• Govern the application of best practices, standard and improvements through quantifiable metrics and review process.
• Drive the team to identify emergent technologies and strategies in the industry to accelerate delivery cycles.

Working Conditions

• Work from home
• Office in Canada or USA
• Occasional travel

Requirements

Experience

• 10+ years in software engineering
• 3+ years as a DevOps lead, QA Lead or SRE

Education/Certification/Designation

• Bachelor’s degree in technology related field or equivalent experience

Competencies

• Leadership
• Communication
• Product Delivery management
• Business Acumen

Technical Skills/Knowledge
Strong Experience engineering and delivering enterprise grade products with high SLO.
Strong experience leading practices and the work of others.
Strong experience with DevOps tools and practices like Azure DevOps, Git, Nexus, SonarQube - including CI, CD, CT, CD, CR approaches.
Strong experience with Test Automation tools and practices for Web, Mobile, API, Integration - including TDD, BDD, ATDD.
Strong ability to manage priorities in an evolving environment and to handle multiple demands.
Knowledge of Test Data Management is a strong asset.
Knowledge of SRE is a strong asset.
Knowledge of Cloud native services on GCP and Azure is an asset.
Knowledge of IaC practices and tools like Terraform and Python is an asset.
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email

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