Manager, Operational Intelligence & Analytics
at Western Union
Santa Ana, Provincia de San José, Costa Rica -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 01 Sep, 2024 | Not Specified | 02 Jun, 2024 | 3 year(s) or above | Snowflake,Sql,Machine Learning,E Commerce,Green Belt,Payment Gateways,Mathematics,Big Data,Power Bi,Technology,Microsoft Products,Jira,Finance,Processors,Scrum | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
MANAGER, OPERATIONAL INTELLIGENCE & ANALYTICS – SANTA ANA, COSTA RICA
Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a Manager, Operational Intelligence & Analytics, in Digital Payments & Collections Operations.
Responsibilities:
ROLE RESPONSIBILITIES
- Leading our operational intelligence, analytics & reporting function supporting various global operations functions.
- Supports operational readiness for digital payments operations, digital banking, digital & retail debt collections, among others.
- Ensure timely, accurate & complete reporting of operations performance, Leads Monthly/Quarterly Business Reviews
- Responsible for developing, implementing, and maintaining existing & new operational processes within scope of responsibility.
- Drives Continuous Improvement, Automation, Automation, process Optimization initiatives.Attract, develop and retain key talent to our global operations.
ROLE REQUIREMENTS
- 3+ years of financial industry experience, including any of the following: e-commerce, Payment Gateways, Acquirers, Processors and/or Associations.
- 3+ years of management experience
- Bachelors in technology, Mathematics, Engineering or Finance fields, MBA is preferred.
- Proven experience in successfully leading and managing high performing teams.
- Proficient in the use of statistical and data Analysis tools like: Microsoft products (Advanced Excel, SQL, Power BI), JIRA, Scrum, Phyton, R-Studio, Power Automate, Pointillist, Snowflake, Big Data, Machine Learning.
- Process Automation/Blue Prism and Agile experience is highly desired.
- Desired with some previous experience on VISA/Master Card dispute resolution process.
- Lean, Green Belt highly desired.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Financial Services
IT Software - Other
Finance
B.Tech
Engineering, Finance, Mathematics, Technology
Proficient
1
Santa Ana, Provincia de San José, Costa Rica
