Manager - Operations, Contracts and Agreements

at  St Jude Childrens Research Hospital

The Mgr-Operations is responsible for overseeing the operations and operational processes of a core departmental function or service through a team.

OVERVIEW

The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.

SKILLS AND ABILITIES:

• Proven experience negotiating, reviewing, and managing a wide portfolio of contracts.
• Excellent interpersonal and communication skills.
• Flexibility to adapt to a changing environment and to handle multiple priorities.
• Ability to carry out broad assignments with minimal supervision.
• Strong writing, editing, and analytical skills.
• Ability to handle sensitive matters in a confidential and professional manner.
• Proficiency in Microsoft Office product suite.
• Cultural sensitivity is a must.

MINIMUM EDUCATION

• Bachelor’s degree required.

MINIMUM EXPERIENCE:

• Minimum Experience: 5+ years of experience leading and influencing teams.
• Proven experience driving department wide process improvement initiatives.
• Significant experience in contract and vendor management, including negotiations.
• Proven performance in earlier role/comparable role.

The Operations Manager, Contracts and Agreements will:

• Oversee day to day operations of core departmental and programmatic contracting functions.
• Manage operational contracting processes and negotiate departmental and vendor contracts.
• Ensure compliance with contractual agreements.
• Develop and implement policies and procedures in alignment with strategic goals and create a path to process improvement with department wide impact on efficiency, cost-effectiveness, and quality of operational processes.
• Collaborate with staff at regional hub locations on contract related matters.
• Communicate with senior leaders in the department and internal stakeholders to create alignment and resolve any conflicts or escalate as needed.
• Work collectively with staff from the Office of Legal Services assigned to GPM/SJG, and with the SJG/GPM Finance, Administrative and Operations leadership team.
• Manage team goalsetting, performance management, development, and engagement.
• Manage budget and resource planning for own area.