Manager (Ops-Tech – Goods & Services Tax Division)

at  IRA Inland Revenue Authority of Singapore

[What the role is]
Join us at IRAS, where we are redefining the tax experience for our community and seeking talented professionals like you to make a transformative impact. At IRAS, you will have the space to apply your knowledge and expertise while contributing to a diverse range of tax administration fields, from compliance and policy formulation to taxpayer services. You will have the opportunity to play a vital role in shaping the future of tax administration.
We are seeking talented individuals with a passion for re-imagining business processes and leveraging digital capabilities to support IRAS’s evolving needs. Whether you are an experienced professional or a fresh graduate eager to learn, this is your opportunity to leverage your skills and contribute to building a socially responsible taxpaying community.
[What you will be working on]

As part of our team, you’ll be involved in the following key areas:

• Collaborate with business units across IRAS to re-imagine and improve service delivery, operational and compliance processes
• Elicit, scope, and manage business requirements through iterative information gathering, working closely with stakeholders to translate user needs into impactful user stories
• Work hand-in-hand with agile development teams, contributing to user story grooming, sprint planning, and other agile activities to ensure the successful delivery of digital solutions
• Evaluate and harness the potential of cutting-edge technologies to enhance operational efficiency and compliance work
• Implement comprehensive test cases to simulate user requirements and ensure seamless functionality. Perform functional testing, data migration verification, and support user acceptance testing activities

[What we are looking for]

To excel in this role, we are looking for candidates who possess the following:

• Bachelor’s degree in any discipline
• Prior experience working on Agile IT projects is advantageous
• Knowledge and experience in software testing are advantageous
• Strong communication and networking skills to engage with stakeholders effectively
• Comfortable working in an agile manner, with knowledge of UX Design as an advantage
• Resourcefulness and ability to work independently
• Excellent stakeholder management skills to secure buy-in from relevant parties
• Ability to work in cross-functional, cross-agency, and external stakeholder teams to co-develop innovative solutions
• Strong analytical skills, coupled with a curious mindset to question and probe

Join our dynamic team and make your mark on the future of tax administration.
Submit your resume via Careers@Gov today. Only short-listed candidates will be notified.

• Bachelor’s degree in any discipline
• Prior experience working on Agile IT projects is advantageous
• Knowledge and experience in software testing are advantageous
• Strong communication and networking skills to engage with stakeholders effectively
• Comfortable working in an agile manner, with knowledge of UX Design as an advantage
• Resourcefulness and ability to work independently
• Excellent stakeholder management skills to secure buy-in from relevant parties
• Ability to work in cross-functional, cross-agency, and external stakeholder teams to co-develop innovative solutions
• Strong analytical skills, coupled with a curious mindset to question and prob