Manager - Payments, Partnerships, Fintech Ecosystems (Merchant Acquisition)

at  Hong Leong Bank

If you are looking to excel and make a difference, take a closer look at us…

Job Responsibilities:

• Recruit new merchant, specifically key accounts.
• Work closely with stakeholders across departments to drive business opportunity.
• Identify and develop new business opportunities with respect to merchant acquiring services.
• Perform evaluation, financial analysis, and recommendation on merchant business or projects.
• Conduct sales and service support for existing merchants.
• Handle merchant inquiries and resolve problems and request (e.g. payment, machine, Merchant Discount Rate & etc.).
• Encourage merchant to drive terminal activity.
• Provide support to branches for merchant business related enquiries.
• Participate in strong teamwork and working relationship with colleagues at all times.
• To comply with all relevant guidelines and statutory requirement.

Job Requirements:

• A recognized Diploma/Degree/Master in any business related studies
• Candidates with experience in merchant acquiring business will have an added advantage
• Experience in industrial sales & business development (1-3 years)
• Have good communication, presentation skills and interpersonal skills
• Passionate, self-disciplined, energetic and able to work under pressure

About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.

• Recruit new merchant, specifically key accounts.
• Work closely with stakeholders across departments to drive business opportunity.
• Identify and develop new business opportunities with respect to merchant acquiring services.
• Perform evaluation, financial analysis, and recommendation on merchant business or projects.
• Conduct sales and service support for existing merchants.
• Handle merchant inquiries and resolve problems and request (e.g. payment, machine, Merchant Discount Rate & etc.).
• Encourage merchant to drive terminal activity.
• Provide support to branches for merchant business related enquiries.
• Participate in strong teamwork and working relationship with colleagues at all times.
• To comply with all relevant guidelines and statutory requirement