Manager, People Operations

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

• Lead, develop and coach direct reports, enabling each to maximize their individual and team performance
• Foster a culture of continuous improvement, collaboration, and customer service excellence
• Ensure your team is equipped with the knowledge, training, experience, tools, and technology needed to achieve business results
• Use data insights and Best Practice tools and methodology to improve the employee experience, reduce transaction costs and streamline processes
• Execute and provide input into the evolution of our Tiered Service Model strategy
• Monitor and report on Key Performance Indicators
• Collaborate proactively across HR and the business to plan and staff according to business needs and initiatives
• Collaborate with internal HR Technology teams and Centers of Expertise to support the implementation of technology solutions and system enhancements
• Contribute to tactical and strategic planning for HR Shared Service