Manager, Product Owner

at  NSW Education Standards Authority

ABOUT US

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.
We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).
To find out more about the important work we do for NSW visit our website.

The Manager, Product Owner is responsible for end-to-end management of a group of products, including taking products from strategy to initial idea, implementation, support and continuous improvement to deliver the directorate’s objectives successfully. The role will establish an effective product team and culture to support developing and managing the directorate’s products and services, delivering meaningful customer value.

On a day-to-day basis you will be responsible for:

• Lead multi-disciplinary Agile team to manage the product lifecycle, including defining and executing product vision and strategy, validating product features and design, identifying and resolving issues and collecting and prioritising inputs to inform product decisions and direction determining the right approach for the team to take and evaluating this through the life of a project.
• Lead and define an outcome-oriented product roadmap, informed by customer insights and feedback, to define and write user stories, acceptance criteria and success metrics, to ensure customer-centric product design, development and delivery with sustainable targets
• Lead research, including consultation with stakeholders and related activities, to define current and future product enhancement to meet customer needs and maximise return on investment.
• Consult with service and technology providers to integrate products and services to maximise value for money in digital service delivery, applying best practice methodologies and industry-recognised systems, processes and standards to meet defined business needs.
• Lead and coach product team to deliver product roadmap, practice management and continuous improvement in product and system enhancements, efficiency improvements, and regulatory and compliance initiatives through the delivery phases, to go live and into retirement.

Our ideal candidate will have a track record of effective resource management, and ability to balance the immediate business needs with future needs, strong experience in managing agile flexible teams and up to date contemporary practical knowledge of global software innovations and trends.
Download the role description.