Manager, Programs and Student Experience - Stern @ NYUAD

at  NYU Abu Dhabi

REQUIRED EDUCATION:

• Bachelors Degree

REQUIRED EXPERIENCE:

• 2+ years in academic program management and advising experience in higher education or an equivalent combination of education and experience
• Ability to effectively communicate verbally and in writing with individuals at all levels
• Ability to interact professionally with students, tenured faculty, alumni and senior administrators
• Ability to creat policy and advise students
• Strong project management, detail orientation, customer services, and interpersonal skills
• Knowledge of standard office software, including Microsoft Office programs (Excel, PowerPoint, etc.)

PREFERRED EDUCATION:

• Masters Degree in Higher Education Administrations or Business

PREFERRED EXPERIENCE:

• Knowledge of education-related advising models, and curriculum development
• Must be well versed in quality data collection to ensure adequcy, accuracy and legitimacy or data in Stern at NYU and NYUAD systems
• Be able to strictly follow data privacy and security procedures for data handling and analysis to ensure adherence to legal and institutional standards
  Additional Information:
  NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities

• Support the Associate Director on all matters relating to academic planning and advising
• Monitor course offerings throughout the year and partners closely with faculty and students to address and resolve curricular operational issues
• Identify areas where course-related planning could be improved or enhanced
• Develop and foster effective collaboration between faculty, staff, and appropriate NYUAD services to ensure an integrated approach to the implementation of the program goals and objectives
• Refer students to relevant resources at Stern at NYUAD, NYUAD, and NYU Stern
• Manage, in consultation with the Associate Director, the registration process for MBA students for core and elective courses
• Work closely with the Registrar’s office to ensure accurate registrations, monitor the registration process, and make suggestions for overcoming challenges
• Provide administrative support for Abu Dhabi course planning including scheduling and staffing courses
• Develop and maintain relationships with key stakeholders at existing and potential partner schools
• Ensure academic policies, procedures, systems, and protocols are updated and accessible to students and stakeholders
• Coordinate with faculty and other stakeholders on policies and procedures, and ensure the effective delivery of a high-quality student educational experience
• Assess, advocate, and identify solutions for the needs and concerns of students
• Serve on Stern at NYUAD committees including student conduct committee, new student orientation, and Commencement
• Track contracts and expenses related to student employees, and other program needs
• Supervise student workers, including hiring, training, and evaluating performance
• Prepare and compile the end of module reports, including course evaluations
• Prepare reports on student academic progress, feedback, and other data for both internal and external stakeholders
• Establish new approaches to implement changes and initiate new programs, as well as provide relationship development across activities and events
• Coordinate and integrate activities between internal and external services, to facilitate academic planning, program delivery, and advising
• Additional duties as required
  Qualifications: