Manager Quality and Compliance

at  One Care

WHO WE ARE

OneCare is a not-for-profit aged care organization, founded on the principles of compassion, respect and dignity for the individual. We take a holistic approach to the provision of our services, treating each resident and consumer as a whole person’ with regard to the design and delivery of their individual care and well-being. We have a rich history and have been providing residential aged care for more than 40 years.

WHAT WE NEED

A highly skilled and motivated individual to join our team as our Manager Quality and Compliance.

WHAT WILL YOU DO?

Reporting to the Chief Clinical Officer, your role will include:

• Provide leadership to OneCare’s Quality and Compliance Unit to drive a high level of performance and achievement primarily in OneCare’s Clinical Services division.
• Manage the development, implementation, and evaluation of objectives and outcomes in accordance to OneCare Strategic Plan under the direction of the Chief Clinical Officer.
• Support and deliver best outcome quality systems that aid in ensuring compliance with the Aged Care Quality Standards and the NDIS Standards
• Be involved in and drive relevant quality, compliance and care systems initiatives that assist, support and enables best practice projects
• Provide quality and care systems advice and support for complaints, compliance and other responses required by regulatory authorities
• Conduct regular quality and compliance audits and provide recommendation on specific actions and continuous quality improvement.
• Undertake monthly auditing, analysis and reporting of clinical indicators, including the monitoring of trends.
• Provides support and advice for complex consumers and participants including attending case conferences as required.
• Provide site support during Regional Clinical Services Manager leave or recruitment.
• Monitor trends and best practices in Residential Aged Care and Home Care and seeks innovations to promote excellence in clinical, quality and compliance.

What you bring to the role

• Bachelor Degree in a relevant health field (i.e. Nursing, Allied Health etc)
• Post graduate qualifications in relevant health field.
• Minimum of 5 years’ experience in a similar role or aged care sector.
• Strong knowledge of relevant legislation and regulations
• Proven ability to lead and develop a team.
• Excellent communication skills, including the ability to communicate complex ideas clearly to a range of stakeholders.
• Highly organised and able to manage multiple priorities.
• Attention to detail and strong analytical skills.
• Ability to work collaboratively with others to achieve shared goals.
• Current Working with Vulnerable People Check NDIS endorsed
• Current Australian Driver’s licence as there is travel within the role
• Working knowledge in the Serious Incident Reporting System (SIRS), National Aged Care Mandatory Quality Indicator Program (NACMQIP), Aged Care Quality Standards and NDIS Standards