Manager Service Market Industrial

at  Volvo Group

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

WHAT WE’RE LOOKING FOR?

We’re seeking a results-driven individual with a strong background in service management and business development. The ideal candidate will possess:
Proven experience in planning, controlling, and developing service-related activities to achieve long-term profitability.
Deep understanding of the industrial service market landscape and the ability to adapt strategies to meet local deviations.
Excellent leadership and interpersonal skills to effectively drive performance and loyalty within the business partner network.
Strong technical expertise to provide support and guidance to business partners and customers.
A proactive mindset with a focus on continuous improvement and customer satisfaction.

WHO WE ARE AND WHAT WE BELIEVE IN

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win

ABOUT THE ROLE:

As the Industrial Service Market Manager CE, you’ll be instrumental in planning, controlling, and developing all activities related to services, service market sales, and marketing.

YOUR KEY RESPONSIBILITIES WILL INCLUDE:

Creating and executing strategic plans to achieve long-term profitability and drive business growth within the service market organization.
Building and nurturing a loyal and high-performing network of business partners to ensure customer satisfaction and business development.
Providing technical support to both business partners and customers to address their needs and enhance their experience.
Developing a competent dealer network to effectively meet customer demands and expand product availability.
Leading the development and implementation of initiatives to enhance the competence, performance, and loyalty of the business partner network.