Manager, Software Solutions Specialist

at  Deloitte

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to We are insatiably curious and life-long learners focused on technology and innovation.

Work you’ll do

• Lead and oversee software development, production support and enhancement projects for SAP ECC Benefits & Payroll
• Execute complex build activities, integrate designs across multiple technologies and projects.
• Design and manage a complex system testing environment. Confirm supportability of implementation plans.
• Assist client with configuration design decisions. Participate in client meetings on subject matter expertise as appropriate.
• Monitor compliance to standardized procedures and best practices and create new policies and processes as needed.
• Oversee complex decisions and make recommendations to customers/clients.
• Provide leadership with regular status updates and potential issues.
• Go-to person for any ECC issues or items around One Model, Benefits, BIB replication, ACA 1095, Vanguard, Equifax and Cybergrants. Lead deployment discussions and activities.
• Work with offshore Technical Delivery Manager(s) to optimize the development resource model.
• Manage daily progress and status of deliverables on projects.
• Manage both internal teams and offshore vendor teams’ project delivery, plans, and ensure proper staffing.
• Responsible for defining and directing tasks of Specialists and development teams.
• Ensure that all project resources are focused on the effort they are aligned to.
• Promote effective teamwork and spirit of partnership.

The team
Information Technology Services (ITS) helps power Deloitte’s success. ITS is the engine that drives Deloitte, which serves many of the world’s largest and most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~2,200 professionals in ITS deliver services including:

• Security, risk & compliance
• Technology support
• Infrastructure
• Applications
• Relationship management
• Strategy
• Deployment

REQUIREMENTS:

• Bachelors degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications relating to Benefits and Organizational Management
• Minimum of eight (8) years of in-depth experience in SAP, solutions design, and delivery of enterprise level solutions is required and of development/configuration in SAP areas such as OM/PA, Benefits, Payroll. Additionally, experience in full life-cycle SAP implementation and development methodologies, agile project delivery is preferred
• Must have a minimum of eight 8 years of deep experience in ECC SAP On-Premise modules
• Expert level understanding and working knowledge of full life-cycle implementation and production support of ECC Benefits and integration with external benefit vendors (Vanguard, Cybergrant, Equifax, etc.)
• Ability to train others in the strategic, tactical, and end-user functions of ECC on-premise modules
• Demonstrated experience working with business application owners and development teams to document and clarify business and user requirements and manage the scope of defined features and functions during the project lifecycle
• Ability to adjust communications to both technical and nontechnical audiences
• Must have strong analytical abilities and presentation skills
• Demonstrated Experience in implementing quality guidelines, standards and procedures, working with ITIL standards for production support and working directly with clients and providing consultation
• Advanced MS Office skills
• Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams in a large matrix organization environment
• Be comfortable working in the Offshore/Onsite model with high level coordination
  Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
  EA_ExpHire

OUR PURPOSE

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments.

Work you’ll do

• Lead and oversee software development, production support and enhancement projects for SAP ECC Benefits & Payroll
• Execute complex build activities, integrate designs across multiple technologies and projects.
• Design and manage a complex system testing environment. Confirm supportability of implementation plans.
• Assist client with configuration design decisions. Participate in client meetings on subject matter expertise as appropriate.
• Monitor compliance to standardized procedures and best practices and create new policies and processes as needed.
• Oversee complex decisions and make recommendations to customers/clients.
• Provide leadership with regular status updates and potential issues.
• Go-to person for any ECC issues or items around One Model, Benefits, BIB replication, ACA 1095, Vanguard, Equifax and Cybergrants. Lead deployment discussions and activities.
• Work with offshore Technical Delivery Manager(s) to optimize the development resource model.
• Manage daily progress and status of deliverables on projects.
• Manage both internal teams and offshore vendor teams’ project delivery, plans, and ensure proper staffing.
• Responsible for defining and directing tasks of Specialists and development teams.
• Ensure that all project resources are focused on the effort they are aligned to.
• Promote effective teamwork and spirit of partnership