Managing Director- Ciel Tower

at  The First Group

Overview:
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues.
Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands.
Discover more at www.thefirstgroup.com.
Job Description:
The Opportunity:
Managing Director of the iconic Ceil Tower, Dubai Marina.
The Property:
With 81 floors, the five-star Ciel Tower, will be the world’s tallest hotel offering 1004 hotel rooms and suites, 11 food & beverage outlets, a spa, a Nest Social VIP Lounge and all the facilities and amenities you would associate with an iconic five-star hotel in Dubai. Ceil Tower will offer its guests unparalleled levels of service, a wide variety of exceptional culinary experiences in its restaurants and bars, delightfully appointed rooms and suites, all with stunning views.

3-GUEST EXPERIENCE AND SATISFACTION:

• Champion a guest-centric culture focused on exceeding expectations and delivering personalized experiences to every guest.
• Monitor guest feedback and reviews, addressing any concerns promptly and proactively to ensure high levels of satisfaction and loyalty.
• Continuously innovate and enhance guest amenities, services, and facilities to maintain Ciel Tower’s reputation as a world-class destination.

As a Managing Director, you will spearhead all aspects of hotel management, ensuring exceptional service standards, maximizing revenue streams, and fostering a culture of excellence.