Managing Director of Student Support Services

at  KIPP New Orleans Schools

Company Description
KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college-preparatory, public charter schools serving 6,200 elementary, middle, and high school students, and over 1,500 alumni. While each of our schools is as unique as the community to which it belongs, we are united around a shared promise: To build academically excellent schools that create unlimited opportunity for all students. For over 15 years, we have a proven track record of preparing students for success in college, career, and beyond.
At KIPP, you have the freedom to innovate and the support to grow. You never stop learning, and you’re part of a national network that’s leading the way in getting students from underserved communities to and through college. As we grow to serve more students in communities across the country, we need passionate teammates to join us and make their impact at KIPP. Where will YOU take us? Click here to learn more about teaching and working at KIPP New Orleans Schools!
Job Description
The Managing Director of Student Support Services at KIPP New Orleans plays a pivotal role in shaping the vision and direction of Student Support Services, leading special education, English Learner programs, organizational compliance, reporting, related services, attendance, and health and mental health services. Leading a team of Directors, this position ensures that KIPP New Orleans Schools fulfill our commitment to providing unlimited opportunity and access for all students. The role demands a high level of integrity, strategic thinking, problem-solving, innovation, and the ability to initiate and cultivate relationships with a diverse range of stakeholders. Attention to detail is paramount, coupled with the capacity to drive results through effective team leadership and development. Collaboration with functional teams and school teams is essential for success in this role, requiring a forward-thinking approach to ensure the seamless integration of support services for Diverse Learners. The Managing Director reports directly to the Chief Academic Officer, contributing to the overall strategic goals and mission of the organization. This position presents a unique opportunity for an individual with a passion for Diverse Learners, a commitment to inclusivity, and a track record of successful leadership.

QUALIFICATIONS

• Deep knowledge of all aspects of MTSS, Section 504, Special Education, and English Learner requirements.
• Strategic thinking and an ability to manage complexity, and ambiguity, and create clarity and strategy to move the work forward.
• Excellent communication skills and ability to build relationships with diverse stakeholders.
• Experience managing and leading a team, assembling teams, and leading teams to achieve results.
• Experience building systems at scale.
• Orientation to constant learning and a drive to work hard and persist in the face of challenges.
• Accessibility and reliability outside of standard work hours at times may be necessary.
• Master’s degree + in educational leadership, or J.D. strongly preferred.
• Successful completion of State and Federal Criminal Background Check
• Personal affinity to our mission and vision, as well as demonstrated commitment to our 5 core beliefs - Relentlessness, Equity, Achievement, Community, and Hope
• Provide documentation of either 1) received a COVID-19 vaccination or 2) have requested, and been granted, reasonable accommodation from the KNOS Director of Human Resources to be exempted from the requirements of this policy

The physical demands and environmental conditions described below are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of the role. All of these physical requirements should be able to be performed with clarity, coherence and connectedness of the KNOS vision, and reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Must be able to sit and work at a desk/computer for extended periods of time
• Must be able to spend the majority of the day standing or mobile throughout a school or office, as well as talk, hear, grasp, reach and lift up to 30lbs with or without accommodations
• Ability to concentrate in active and noisy environments such as schools, to more moderate situations such large group professional settings
• Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment
• Ability to handle potential high stress conditions

The physical demands and environmental conditions described below are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of the role. All of these physical requirements should be able to be performed with clarity, coherence and connectedness of the KNOS vision, and reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Must be able to sit and work at a desk/computer for extended periods of time
• Must be able to spend the majority of the day standing or mobile throughout a school or office, as well as talk, hear, grasp, reach and lift up to 30lbs with or without accommodations
• Ability to concentrate in active and noisy environments such as schools, to more moderate situations such large group professional settings
• Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment
• Ability to handle potential high stress condition