Managing Director, Retail & Consumer Products | Strategic Communications

at  FTI Consulting Inc

WHO WE ARE

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.
There’s never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.
Are you ready to make an impact?

ABOUT THE ROLE

We provide our clients with a comprehensive suite of strategic communications services that leverage our integrated offering, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.
Our Retail and Consumer Products sector team is growing quickly and we are looking for a Managing Director to be a key leader in driving that growth by leveraging their own network and contributing to sector development initiatives. The ideal candidate has expertise in business development, which is underpinned by a combination of corporate reputation/corporate communications and either financial communications or crisis/issues management. This person will both leverage their own book of business to help lead business development efforts while also handling day-to-day management of client accounts and firm initiatives.
A successful Managing Director will be responsible for bringing in business, leading and growing business with current clients, managing teams, and take a key role in pursuits. This individual will interact with and provide communications counsel to C-suite and communications executives; develop and execute integrated communications strategies to deliver results and meet client expectations; review and draft a variety of materials for client use; and actively participate in firm development and new business pursuits to help grow the sector. Coaching and mentoring early and mid-career colleagues is an important part of the Managing Director role to ensure all team members have the skills and tools to perform well at their level.

WHAT YOU’LL DO

Responsibilities will include, but will not be limited to, the following:

Business Development

• Generate and lead new business development efforts based on an existing book of business or network of contacts you bring in
• Meet FTI’s quantitative expectations for utilization, new business generation and account management
• Maintain strong relationships with clients and referral sources
• Identify emerging opportunities to add more value for the client and expand work into other practices
• Lead and participate in the generation of new business proposals and presentations
• Cultivate an internal and external network, and identify areas where you/the team can support the closing of proposal and delivery of client work

Client Delivery

• Develop and lead clients’ multi-stakeholder communications strategies to help position companies and executives
• Serve as the day-to-day client contact for multiple accounts, anticipating client needs with minimal oversight and ensuring work is delivered on-time and on-budget
• Oversee client budgets, business strategy, and be accountable for client account profitability
• Develop corporate narratives, key messages and talking points to bring our clients’ stories to life
• Write and edit a variety of internal and external materials for clients such as strategy memos, presentations, press releases, talking points, emails, web content, etc., with strong attention to detail
• Counsel clients about industry developments, trends and issues
• Surface opportunities within clients that draw on additional FTI capabilities
• Ensure all work undertaken by FTI professionals is in line with FTI’s values, Code of Ethics and the Strategic Communications Rules of Practice and lives these commitments daily. (Additional information about FTI’s values, Code of Ethics and the Strategic Communications Rules of Practice can be accessed here.)

Sector Leadership

• Possess, develop and maintain relationships with applicable journalists/media outlets, trade associations and relevant industry leaders to enhance and grow business
• Support the development and delivery of thought leadership surrounding emerging trends and issues that impact a company’s communications
• Work with junior and mid-career staff as a leader and demonstrate mentoring ability, effectively manage individuals and teams, and foster a positive team culture
• Anticipate potentially difficult situations and be able to evaluate strategies and alternatives with senior management
• Effectively manage competing demands for time