managing supervisor, customer service

at  Corbett Office Equipment Ltd

• Durée de l’emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week
• Education:
• Expérience:

EDUCATION

• Secondary (high) school graduation certificate

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Point of sale system
• Word processing software
• Database software
• Electronic mail
• Spreadsheet
• Adobe Acrobat Reader
• MS Outlook

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

EXPERIENCE

• 2 years to less than 3 years

• Manage staff and assign duties
• Implement price and credits policies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Recruit, train and supervise staff
• Participate in staff meetings, educational conferences and workshops
• Obtain and process information required to provide customer service
• Develop policies and procedures and attend to other management responsibilities
• Professionalism in customer service
• Provide customer service