Market Implementation Specialist/Manager, Southeast Asia

at  Applied Medical

Education

• Minimal degree level in science, healthcare, business, or relate

Experience

• At least three years of experience with surgical device sales, clinical development or marketing in
• the Operating Room
• Relevant experience in a similar position and proven track record
• Knowledge of human anatomy and laparoscopic clinical procedures
• Excellent oral and written communication skills in English, Mandarin, or Cantonese
• Good knowledge of Microsoft Office and Windows based computer application

JOB PURPOSE

Combine your strong experience and passion for healthcare by joining our dedicated filed team. In the role of Market Implementation Specialist, you are an energetic and motivated self-starter. You enjoy establishing strong relationships with both new and existing clients internally and externally. As a product expert, you understand what surgeons and their teams need and connect with them on a personal level. In this exciting position, you work closely with local Sales Management, Clinical Development, Clinical Education, Branding, Customer Service and RA/QA.

KEY RESPONSIBILITIES

Strategic and Tactical Implementation of Products

• Work closely with local team and distributors in defining clinical sales and branding strategies.
• Attend procedures to ascertain in-field product performance and market development opportunities.
• Understand the selling process in the different Southeast Asian Markets to identify any roadblocks that would benefit from added analysis or action.
• Work closely with local team to identify metrics to measure selling efficacy in Southeast Asia markets.
• Support and manage new product introduction in the region.
• Maintain up to date market and surgical procedure information.

Sales & Clinical Support

• Provide clinical support to sales efforts during large-scale opportunities, evaluations, conversions, upgrades, new product launches, and client relationship management (CRM) in existing and new markets.
• Provide clinical, procedural and product training to field team and clinical stakeholders.
• Handle customer inquiry calls/ and emails while working closely with different teams for solutions and follow-up.
• Participate and actively contribute to organized national, regional, and international meetings and congresses.

Branding, Congresses, Advertising, and Messaging

• Work closely with local, regional team and headquarters (HQ) to develop a local market presence.
• through brand awareness activities
• Take the lead with the planning and preparation of local congresses.
• Identify branding materials and appropriate demonstration stock.
• Ensure post-meeting and post-course lead follow-up and congress feedback.
• Support Clinical Education with local and international training courses and labs

RA/ QA

• Help facilitate the process of Customer Experience Reports (CERs), Product Registration, and Recalls as necessary with our Regulatory Affairs/Quality Assurance (RA/QA) team.

Education

• Minimal degree level in science, healthcare, business, or related

Experience

• At least three years of experience with surgical device sales, clinical development or marketing in
• the Operating Room
• Relevant experience in a similar position and proven track record
• Knowledge of human anatomy and laparoscopic clinical procedures
• Excellent oral and written communication skills in English, Mandarin, or Cantonese
• Good knowledge of Microsoft Office and Windows based computer applications