Market Intelligence Analyst

at  Jisc

More details
Job Title: Market Intelligence Analyst
Salary: From £36,000 per annum negotiable depending on experience
Contract: Permanent
Location: Hybrid - flexibility to work from home or at any of our main hubs (London, Bristol, Manchester and Milton Park, Oxfordshire)
Jisc is the UK higher, further education and skills sectors’ not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research.
Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation.
About the role:
You will support the Principal Market Intelligence Analyst to deliver a market intelligence service that informs development of three licensing portfolios: research, learning, teaching and assessment, and corporate information systems. You will conduct market research and wider intelligence gathering using a range of primary and secondary techniques to explore market trends and validate opportunities. You will extract knowledge and insights from data to deliver actionable research and strategic guidance. Working collaboratively, you will ensure that Jisc Licensing has access to the right data and analysis to drive development of a user-focused product portfolio at pace in an evolving market landscape.

Responsibilities will include:

• conducting primary and secondary research, collating data from multiple sources, and undertaking analysis to identify, monitor and forecast market trends and new opportunities.
• transforming complex market data into actionable insights and recommendations, to drive decision making and deliver customer centric outcomes.
• working with colleagues across the licensing team to capture requirements, and design and conduct market research projects to inform Licensing portfolio strategy and development.
• embracing Jisc’s product lifecycle management approach to explore problems, ideate solutions and inform the strategic development of product solutions, including opportunities for growth, optimisation or sunsetting

Key Skills and Experience:

• Demonstrable experience in a market intelligence, market research, or competitive analysis role.
• Knowledge of a broad range of market research methodologies and techniques, and in using market research databases, products, tools and analytical software.
• Excellent communication skills with the ability to adapt communications to different audiences and present complex findings in a clear and actionable way.
• Strong research and analytical skills, including proficiency in conducting primary and secondary research, expertise in data collection, analysis, and presentation tools and techniques.

Please refer to the job description for full details.
Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for this or other roles!
Why work at Jisc:
At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.
We celebrate diversity, embrace our differences and know that this is critical for our success. We work hard to make sure we’re inclusive and we are committed to furthering our culture of inclusion. So, if you are great at what you do and share our values, we want to hear from you.
At Jisc we believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life.
We offer hybrid working and although the majority of our staff work from home, getting face to face is something we value and find time for when we can. If you prefer an office environment all our hubs are open and offer a great space to work.

Take a look at our fantastic benefits! We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas
• A generous pension scheme
• A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks
• A generous budget to support you with external learning and Continuous professional development
• Allocated allowance of up to £250 to equip your home office
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
• Mental health first aid trained staff and supportive environment
• Financial well-being support
• The opportunity to donate to charity tax-free with our Payroll Giving benefit
• A wide range of discounts from retailers and big-name high-street stores
• Cycle to work scheme
• Employee recognition awards and travel loans
• Additional Flexible benefits include Holiday Buying - Purchase 1-5 days’ additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech

Equality, diversity and inclusion
At Jisc, we strive to be best in practice and are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals.
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, neurodivergence, trans status, veteran status or gender identity.
Application process:
Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you.
Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!
We advertised this role on 4th April 2024

• conducting primary and secondary research, collating data from multiple sources, and undertaking analysis to identify, monitor and forecast market trends and new opportunities.
• transforming complex market data into actionable insights and recommendations, to drive decision making and deliver customer centric outcomes.
• working with colleagues across the licensing team to capture requirements, and design and conduct market research projects to inform Licensing portfolio strategy and development.
• embracing Jisc’s product lifecycle management approach to explore problems, ideate solutions and inform the strategic development of product solutions, including opportunities for growth, optimisation or sunsettin