Marketing and Administration Coordinator

at  JBC Northern Beaches

ABOUT US:

Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.
Our friendly, compassionate and experienced team makes this possible.

ABOUT THE ROLE:

This position is full time 38hrs
Monday - Friday 9am - 5pm, Office based at Frenchs Forest
The Marketing & Administration Coordinator position is a unique opportunity to work across the Just Better Care Business. The position provides comprehensive, high quality and detailed marketing and administrative support to the Just Better Care office. The Marketing and Administration Coordinator is responsible for customer service relations, supporting local area marketing initiatives; supporting intake processes to ensure effective and efficient operations and ensuring the smooth running of the office. The Marketing and Administration Coordinator provides a courteous, knowledgeable and reliable liaison between internal and external stakeholders. A professional and enthusiastic image must therefore be maintained at all times.

MAIN DUTIES AND RESPONSIBILITIES:

• Administrative Support: Provides administration support to the operational team of Just Better Care
• Customer Support: Manage customer service emails and handle customer inquiries with professionalism and care
• Local Area Marketing: Assist in developing and executing local area marketing campaigns
• Social Media & Content Creation: Generate and schedule engaging content across various social media platforms. Actively engage with followers to build community and manage the social media to increase brand visibility and engagement.
• Copywriting: Write persuasive marketing copy for items such as Staff and Community Newsletters and other marketing collateral.
• Project Coordination: Provide daily support to the Clinical and Service Operations Manager including managing various projects across the business.