Marketing and Communications Executive - Entertainment

at  ICC Sydney

Australia’s premier convention, exhibition and entertainment precinct, ICC Sydney is a world class venue, managed by a close-knit family of extraordinary people.
ICC Sydney prioritises equitable, sustainable, and innovative practices for all team members and visitors. This includes people with disabilities, First Nations Peoples, people across all generations, LGBTQIA+ people, new Australians as well as parents, carers and their families (from any family structure).
A diverse, in-house team of passionate professionals fosters an environment of collaboration, inclusion, and service excellence – enhancing your experience and accelerating your career at ICC Sydney. Our welcoming and inclusive workplace invites you to put your best self forward throughout our recruitment process. If any adjustments are required during the recruitment process, please contact our hiring team via email: careers@iccsydney.com or telephone: 9215 7188. Alternatively, advise us if you would like to be contacted by a representative of one of our internal diversity streams for further support.

ABOUT THIS OPPORTUNITY:

We are looking for a passionate and enthusiastic Marketing and Communications professional to join our world-class team. Working within the exciting Entertainment aspect of our business, you will support the wider Communications team. You will:

• Provide marketing support to the Live Events and Partnerships team and assist in the day-to-day management of our theatre partners.
• Manage and monitor theatre digital assets, channels and partner activations.
• Manage relevant social media channels and drive targeted strategies.
• Create and implement promotional plans and calendars.
• Assist with issues management for certain events, or in response to patron enquiries.
• Respond to feedback via social media and other digital channels.
• Collate post-event feedback to be shared with the wider business.
• Develop promotional material, surveys and other content aligned with marketing plans.
• Proactively identify positive public relations opportunities.
• Build and maintain strong relationships with internal stakeholders, Live Event promoters and ticketing partners.

REQUIRED SKILLS & EXPERIENCE:

• Marketing/Communications qualifications or equivalent experience.
• 3 to 5 years of marketing/communications experience.
• Basic experience using Adobe Photoshop and Canva.
• Basic experience using Adobe Illustrator (bonus but not essential).
• Understanding of social media marketing for business, and how best to engage and learn from your audience.
• Demonstrated experience using Facebook Business Manager to launch ad campaigns.
• Demonstrated experience using Google Ad Manager to launch paid digital campaigns.
• Understanding Google Analytics, usage and interpretation.
• Working knowledge of social media publishing platforms (Meltwater social content management platform ‘Engage’ a plus).
• Working knowledge of CRM, CMS and EDM systems.
• Working knowledge of Microsoft Word, Excel, Powerpoint and Outlook.
• Prior experience in either account management, online customer service or social media community management beneficial. Basic video editing skills by Premiere Pro (bonus but not essential).

WHAT TO EXPECT NEXT:

If this sounds like the right role for you, we look forward to receiving your application.
At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, warm, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.
To be eligible for employment you must have valid working rights in Australia.
Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Please refer the Job description for details