Marketing Communications Coordinator

at  Peoples Choice Credit Union

Are you ready to embark on a distinctive career opportunity with People First Bank? Following the merger of People’s Choice and Heritage Bank in March 2023, we are on an exciting journey to unify our member focus, products, services, and technology under a single company name and brand. People First Bank embodies our commitment to prioritising people above all else.
We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People’s Choice.
When you come to work at People First Bank, you’ll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
We have an exciting opportunity for a Marketing Communications Coordinator to join the Brand & Marketing team Full Time on a 12-month secondment.
About the role :
The Brand and Marketing team contributes to the delivery of the strategic goals of People First Bank by bringing to life our brand campaigns, sponsorships, community initiatives and communication strategies.
As the Marketing Communications Coordinator you’ll be responsible for supporting the Communications Hub to deliver on the direct marketing and member journeys program of work. You’ll be responsible for developing and executing communications strategies in relation to projects, products, services, compliance and member education. This includes the development of copy, liaising with our external marketing suppliers or internal teams, overseeing implementation through to delivery and reporting on success.

Desired Knowledge & Experience:

• Tertiary qualification in Marketing, Media and/or Communications (optional)
• Post graduate experience in a content creation or communications role
• Effective communication, stakeholder management and relationship-building skills.
• Exceptional writing skills required for crafting compelling and articulate content.
• Digitally savvy, with an ability to quickly learn new systems and processes.
• Basic HTML skills and an understanding of basic database concepts.
• Ability to work in a fast paced, constantly evolving environment.
• Superior planning, organisational and workload management skills.
• Excellent attention to detail

WHAT YOU’LL BE DOING:

• Contribute to the delivery of direct marketing and journeys program of work in conjunction with the Communications Hub Lead and broader Communications Hub Team, including the creation, execution and optimisation of marketing lifecycle strategies and campaigns.
• Effectively work with internal business stakeholders to ensure member communications are developed and delivered on time to meet business needs, and with consideration for all member impacts and appropriate channels.
• Support the internal remediation and compliance teams to communicate with our members when necessary.
• Write briefs for and be the key liaison between Heritage and People’s Choice and key external direct marketing suppliers.
• Utilise direct marketing platforms to build templates for eDM that adhere to best practice standards and brand guidelines.

HERE’S WHAT YOU CAN DO FOR US:

We are looking for a proactive, self-starter who is keen to develop their career in the marketing and communications field. You must have a passion for the development and editing of written copy for multiple channels.

Desired Knowledge & Experience:

• Tertiary qualification in Marketing, Media and/or Communications (optional)
• Post graduate experience in a content creation or communications role
• Effective communication, stakeholder management and relationship-building skills.
• Exceptional writing skills required for crafting compelling and articulate content.
• Digitally savvy, with an ability to quickly learn new systems and processes.
• Basic HTML skills and an understanding of basic database concepts.
• Ability to work in a fast paced, constantly evolving environment.
• Superior planning, organisational and workload management skills.
• Excellent attention to detail.