Marketing In House Manager

at  Wyndham Destinations

WE PUT THE WORLD ON VACATION

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

QUALIFICATIONS:

• Timeshare experience in sales and marketing required
• 2 years management or supervisory preferred or 2 year’s timeshare equivalent experience.
• Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.
• Ability to deal with both customers and salespeople.
• Ability to focus on details.
• Ability to handle simultaneous situations.
• Ability to handle departmental problems and situations.

• Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution)
• Maintain total site marketing conversion according to site marketing standards
• Resolve issues pertaining to tour statuses, bookings, coding, etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Maintain/reconcile daily tour manifests and arrival reports
• Run daily reports to include, but not limited to Daily Arrival/Conversion/Forecast Reports
• Create team schedules to insure proper coverage
• Compile data on each team member’s performance/commissions and review w/agents weekly
• Prepare additional reports deemed necessary by management.
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow
• Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
• Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies)
• Submit employee payroll in timely manner
• Perform other related functions not listed