At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.
Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.
Find our story here: About Meridian
We’re seeking a Marketing QA Specialist with an eye for detail to lead our quality assurance efforts. In this role, you will be responsible for setting up and executing quality control checks, processes, and checklists utilizing automation tools to drive better quality in Marketing Automation. As a member of the Marketing Technology team, you will also be supporting both the asset and communication (e.g. emails, online banking messages) development and execution.
Your interpersonal skills will be important for this role. The Marketing QA specialist will have the ability to interact with internal and external stakeholders to articulate defects and steps to recreate them while collaborating to resolve discovered problems.
Meridian has high-reaching growth aspirations, and quality execution is pivotal for Member experience. This role is critical to the success of our business and is a great opportunity to optimize our quality control processes and communications.

WE’D LOVE TO WORK WITH YOU IF YOU HAVE THE FOLLOWING SKILLS AND ABILITIES:

• 3+ years of experience within a Quality Assurance (QA) role, preferably in the Financial Services sector.
• Undergraduate degree (or greater), or equivalent work experience, in Technology, Marketing, and/or Business.
• Experience working with Marketing Automation and CRM platforms, such as Dynamics 365, Acoustic, Adobe or SalesForce.
• Expertise in the management, development, and execution of all aspects of Quality Assurance controls, processes, checklists, reports, and audits to continually drive quality in the developed solutions.
• Experience working with data analytics and providing critical summation on how the data can be improved through qualitative analysis.
• Experience using QA automation tools to build and deploy automation processes.
• Experience with building out email communications and web forms using HTML, CSS, and Javascript an asset.
• Ability to manage external partners and ensure QA work carefully reflects documented issues.
• Must have knowledge of communication compliance best practices (CASL, PII, CAN-SPAM, GDPR).
• Advanced user of Microsoft Excel, Power BI, PowerPoint, and other key Microsoft Office tools

WHO WE ARE:

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.
Find our story here: About Meridian
Experience the Difference!
Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.

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Please refer the Job description for details