Martech Lead – Brand & Customer Experience

at  Suncorp Group

MARTECH LEAD – BRAND & CUSTOMER EXPERIENCE

• Permanent Role
• Location Sydney, Melbourne, or Brisbane

KEY CAPABILITIES:

• Proficient understanding with respect to the role of various marketing automation technologies (Adobe Experience Cloud Suite, Google Marketing Platform Suite, Adobe Target)
• Strong written and verbal communication skills
• Strong relationship and influencing skills.
• Strong attention to detail and willingness to challenge the status quo to ensure implementation is following best practice.
• Proficient knowledge of workflow & knowledge management tools (JIRA, Confluence)
• Able to translate and communicate technical concepts to a non-technical audience.
• Strong organisation skills to manage a broad range of responsibilities and priorities.
• Able to form virtual teams & lead projects.
  Employee benefits | Suncorp Group
  We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
  That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer-obsession and supported at every step of the journey.

The Martech Lead is accountable for leading the implementation & operations of Marketing Technology capabilities, working in partnership with the wider Brand & Customer Experience areas to ensure teams are enabled through fit-for-purpose technology to enable and achieve marketing targets.
This is achieved by ensuring governance over the design & configuration of technology, leading subsequent projects and/or BAU activities that maintain & enhance the technology stack. This role also focuses on advancing Brand & Customer Experience towards a data maturity & compliance target state, achieved by completing activities on the data maturity roadmap.