Martech Program Manager

at  Verizon

WHEN YOU JOIN VERIZON

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

You will be responsible for program and project management across key transformational initiatives, ensuring success with evaluation and performance assessment and tracking and reporting to stakeholders and executives. The ideal candidate will collaborate across various organizations to help to deliver program success and advocate for Marketing and CX Technology team’s achievements within Verizon and externally.

Responsibilities include:

• Being part of the Martech and CXtech team to assess and drive performance on marketing platform investments to enable next-gen technology foundation and analytics capabilities aligned with Martech and CX tech strategy.
• Working closely with GTS, FP&A and marketing teams to develop and establish KPIs and ROIs to measure success on the investment of the Martech and CXtech platforms and transformational projects such as Pega Decisioning and Real Time Marketing.
• Extracting and curating data to enable KPI reporting for VBG Marketing programs.
• Assisting with finalizing and updating reporting suite in Tableau dashboards across programs including: Channel level KPIs, Program success levers. Executive KPIs, Financial benefits.
• Monitoring analytics and metrics results to assess program performance.
• Driving analysis with quantitative and analytical skills, outside/inside research and data analytics.
• Helping with ad hoc project/program reports and presentations to showcase Marketing and CX Technology achievements.