Master Data E2E Process Manager (m/f/d)

at  Deutsche Post DHL

SKILLS AND KNOWLEDGE REQUIRED

• Recognized subject matter expert in master data management obtained through advanced education and work experience
• Experience in setting up and managing data policies, data definitions, data quality standards and KPIs
• Manages projects / processes, working independently with limited supervision
• Ability to solve difficult and complex problems
• General knowledge of freight forwarding business required
• Knowledge of Products (Ocean Freight, Air Freight and Value Added Services), Marketing and Sales and/or Finance required
• Advanced experience in data modeling, process modeling, data flow modeling and business requirements definitions
• Proactively identifies and resolves problems and risks—we need someone who can foresee and get ahead of burning topics
• Proven track record in master data related problem analysis and solving
• Expertise in technical writing (process maps, RACI charts, standards, guidelines etc.)
• Strengths includes but are not limited to:
• Strong Analytical Skills - understand business process and IT system landscape and downstream impact of changes
• Moderate Project Management Skills - develop project plans and track delivery
• Strong Process Management Skills - Develop Governance & Maintenance Model for data objects & implementation
• Strong Change Management skills - implement changes of the data governance model, provide guidance during implementation
• Strong communication and stakeholder management skills
• Experience in WiseTech CargoWise, Infor S21 and/or Salesforce is an advantage
• Bachelor Degree or equivalent experience/qualification
• More than 6 years relevant experience preferably in IT and forwarding logisticPreferably supervisory or team lead experience

JOB PURPOSE

Develop and implement Master Data Management strategy, plans, programs and processes to ensure efficient processes and consistent data flows to business and stakeholders.

JOB TASKS

• Develop and drive end-to-end master data processes and flows and implement master data management solutions
• Deploy best practices to collect, analyse and report management data to support decisions on day-to-day operations, strategic planning and specific business performance issues
• Draft plans and execute to collate, model, interpret and analyse master data
• Analyse extensively and explain variances and trends
• Ensures master data integrity in key systems as well as maintaining the processes to support the data quality
• Develop and implement procedures of data standards and guidelines on data ownership, coding structures, and data replication to ensure access to and integrity of data sets
• Drives process automation wherever possible
• Ensures proper documentation, robust maintenance processes, and advanced quality controls are in place
• Collaborate with regional and local data stewards to ensure jointly day to day administration of master data
• Collaborate with business initiatives, projects and IT product owners in order to ensure master data quality across the organisation
• Analyse and implement data cleaning to rid the system of old, unused data, or duplicate data for better management and quicker access
• Researches, coordinates and installs software releases and database integration to ensure
• Develops and implements plans to translate business requirements and models into feasible and acceptable data warehouse designs to ensure that business needs are met
• Provides data consulting in support of business and information technology initiatives to improve data management systems.
• Align and drive the implementation of the information architecture domain strategies with GSC teams
• Develop and implement change management plans to communicate and promote information architecture and to assist individual contributors and stakeholders with their understanding of the new requirements and potential impact
• Ensure data repository content with integrity (quality, one fact one place, version, content life cycle, access)