MECCA Casuarina - Zone Manager (PPT 35)

at  MECCA Brands Pty Ltd

The Role You Could Play
We are looking for a passionate team member to help lead our MECCA Casuarina store in NT as a Zone Manager (PPT 35).
Our Zone Managers support the management team to deliver an exceptional customer experience by being responsible for the customers and products in their zone. In this role, you’ll work with Hosts, Specialists, and other Zone Managers to create the ultimate customer experience by upholding the MECCA values and consequently enabling customers to look and feel their best. You will work closely with your Floor and Store Managers to build a highly effective team that can provide our customers with the most MECCA-mazing in-store experience.

Some of the key responsibilities of the Zone Managers include:

• Helping customers with all queries and offering desirable solutions
• Communicating with fellow Zone Managers to navigate customers seamlessly between zones
• Working with team members to ensure we can provide customers with a quality customer experience

What You Will Bring

Our ideal candidate will have a passion for motivating a team! You will thoroughly enjoy a good challenge and be keen to do whatever it takes to ensure a customer leaves the store happier than when they first came in. You must also have:

• Strong interpersonal and team development skills
• Demonstrated success in leading and motivating a team
• The ability to motivate, drive improvements, and a true passion for delivering exceptional customer service
• Availability to work nights and weekends

Life at MECCA
We look for people who embody our core values, are passionate about innovation, and are willing to do whatever it takes to ensure our customers look and feel their best. Once you join our team, we will empower you to lead, change the game, ignite your inner entrepreneur, and embrace any opportunity for growth and development.

We believe in our people and what they are capable of, which is why our team members are rewarded right from the very beginning. Our team members enjoy some amazing benefits, including:

• Rewarding and recognising through a competitive salary package, annual salary review, bonus program, and amazing individual and team incentives
• An unlimited 40% product discount to spoil themselves and their immediate family plus a generous product allowance
• Countless opportunities for education and development –including, Leadership Conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once-in-a-lifetime events!
• A Parental Support Program featuring paid parental leave and ongoing superannuation

At MECCA, we constantly focus on innovating while providing a unique and supportive company culture, and we like to surprise and delight our team!

Some of the key responsibilities of the Zone Managers include:

• Helping customers with all queries and offering desirable solutions
• Communicating with fellow Zone Managers to navigate customers seamlessly between zones
• Working with team members to ensure we can provide customers with a quality customer experienc

Our ideal candidate will have a passion for motivating a team! You will thoroughly enjoy a good challenge and be keen to do whatever it takes to ensure a customer leaves the store happier than when they first came in. You must also have:

• Strong interpersonal and team development skills
• Demonstrated success in leading and motivating a team
• The ability to motivate, drive improvements, and a true passion for delivering exceptional customer service
• Availability to work nights and weekend