MECCA Karrinyup-Beauty Lab Zone Manager (PPT29)

at  MECCA Brands Pty Ltd

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!
We are looking for the ultimate MECCA Brands ambassador who is passionate about leading and educating, to run our Beauty Lab in our Mecca Karrinyup store in WA, on a part-time basis at 29 hours per week.
You will be responsible for ensuring an exceptional experience is delivered for all of our MECCA-Mazing customers through the Beauty Lab services. Whether you are currently in a Zone Manager position and are excited by the opportunity to drive the Beauty Lab as the ‘beating heart’ of the store, or you are looking for your first leadership position and are passionate about building this experiential service as MECCA’s unique, winning point of difference- we want to hear from you!

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity; Zone Manager summits
• Opportunities to earn more with our monthly performance bonus program
• An unlimited 40% product discount to spoil yourselves and your immediate family, as well as a generous product allowance
• A competitive Parental Support Program

Day-to-day responsibilities:

• Ensuring Beauty Lab classes run smoothly and in line with expectations (i.e. number of classes per day, hours given to store for Beauty Lab)
• Booking and recruiting customers for workshops, events, services and promotions and assisting in the successful delivery of these
• Fostering team commitment to exceptional customer service
• Building and maintaining your team’s engagement and motivation towards Beauty Lab
• Compliance and Store Operations, including monthly tester and supply audits as well as flagging any maintenance issues using the appropriate processes.
• Support the Management Team to deliver exceptional customer experiences in your store

What success looks like in this role:

• Ensuring Beauty Lab classes run smoothly and in line with expectations (i.e. number of classes per day, hours given to store for Beauty Lab)
• Booking and recruiting customers for workshops, events, services and promotions and assisting in the successful delivery of these
• Fostering team commitment to exceptional customer service
• Building and maintaining your team’s engagement and motivation towards Beauty Lab
• Compliance and Store Operations, including monthly tester and supply audits as well as flagging any maintenance issues using the appropriate processes

A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
Confidence in providing feedback to develop and coach team members

Requirement of the role:

• Availability to work late evenings and weekends

More than skin deep:

• At MECCA, we’re committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,

Day-to-day responsibilities:

• Ensuring Beauty Lab classes run smoothly and in line with expectations (i.e. number of classes per day, hours given to store for Beauty Lab)
• Booking and recruiting customers for workshops, events, services and promotions and assisting in the successful delivery of these
• Fostering team commitment to exceptional customer service
• Building and maintaining your team’s engagement and motivation towards Beauty Lab
• Compliance and Store Operations, including monthly tester and supply audits as well as flagging any maintenance issues using the appropriate processes.
• Support the Management Team to deliver exceptional customer experiences in your stor

What success looks like in this role:

• Ensuring Beauty Lab classes run smoothly and in line with expectations (i.e. number of classes per day, hours given to store for Beauty Lab)
• Booking and recruiting customers for workshops, events, services and promotions and assisting in the successful delivery of these
• Fostering team commitment to exceptional customer service
• Building and maintaining your team’s engagement and motivation towards Beauty Lab
• Compliance and Store Operations, including monthly tester and supply audits as well as flagging any maintenance issues using the appropriate processe