Medical Administrative Assistant & Receptionist - Berea

at  iMedrecruit

MEDICAL ADMINISTRATIVE ASSISTANT & RECEPTIONIST - BEREA, DURBAN

Our client, a specialist Neurosurgeon based in Berea is seeking to recruit an administrative assistant and receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.

QUALIFICATION AND REQUIREMENTS:

• Matric
• Own transport & driving license
• At least 2 years experience in a similar medical administration position
• Experience within a neurosurgical practice is an advantage
• Experience in VeriClaim will be an advantage
• Microsoft office suite experience and computer literate

SKILLS AND ATTRIBUTES:

• Excellent communication and typing skills
• Excellent language and grammar proficiency
• Team player
• Analytical and diligent
• Autonomous and confident
• Reliable and responsible
• Professional communication skills
• Ability to work under pressure
• Organized
• Ability to multitask
• Well-presented and professional

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
• Register new patients and capture insurance information
• Manage and schedule patient appointments, ensuring efficient use of healthcare providers’ time
• Coordinate and confirm appointments via phone, email, or messaging system
• Handle appointment cancellations and rescheduling as needed
• Answer and direct incoming phone calls and emails to the appropriate individual
• Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
• Relay messages accurately and in a timely manner
• Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office
• Assist with typing of reports, i.e., clinical notes, motivation letters, feedback reports etc.
• Receive cash and credit card payments and receipting thereof
• Liaising with medical aids regarding authorisations, admissions etc
• Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies