Medical Front Desk Receptionist

at  New York Cancer Blood Specialists

PATCHOGUE, NY

New York Cancer & Blood Specialists (NYCBS), a prominent and respected Oncology/Hematology group, is seeking a Medical Front Desk Receptionist to join a well-established and growing pure sub-specialty practice with academic affiliation. Clinics from Southampton to NYC. Practice manages a freestanding outpatient 7-day-per-week Cancer Center with extensive chemotherapy administration, Radiation Oncology, Pharmacy, and Research department.

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.