Medical Imaging Debt Collections Officer

at  Cabrini Health

Medical Imaging Debt Collections Officer
Permanent Full Time (Monday-Friday 38 hours per week)
Hawthorn East location (and hybrid WFH)
Salary $69,106 + super

Cabrini offers:

• Tax savings - as a private, non-profit hospital we offer up to $15,900 salary packaging tax free plus $2,650 meal & entertainment card benefits
• Attractive salary plus 12.5% superannuation as well as 17.5% annual leave loading
• Hybrid working (2 days per week once training completed)
• Enjoyable workplace culture in a mission-based, values driven healthcare organisation
• Opportunities for professional development
• Close to public transport with Myki discount on offer

How you will make an impact
We are seeking an experienced Collections Officer to join Cabrini’s dedicated Patient Accounts team. The role is responsible for all aspects of Medical Imaging debt collection processes for Cabrini accounts and would suit someone who has had exposure in billings and/or collections in a Medical Imaging or the healthcare environment. The successful candidate will have a strong customer service focus and have confidence communicating directly with patients, health funds, Medicare and third parties.

Your day will look a little like this:

• Following up patients, health funds and third parties for payment
• Management of patient enquiries
• Liaising efficiently with internal and external stakeholder queries

About you

We are looking for a self-motivated person who takes pride and ownership in their work and will also have the following:

• Previous experience in medical imaging or accounts receivable/ debt management is preferable
• Exposure to Medicare, Health Funds, TAC, WorkCover and DVA would be an advantage
• Relevant account collection experience
• Accounts receivable experience in a healthcare setting
• Proficient with Visage, MS Office and WebPAS
• Exceptional communication skills

For enquiries contact: Jodie Gordhandas, Assistant Manager - 0456 844 302
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini and help optimise the patient experience and health outcomes for our community. You will have opportunities to learn new skills and give back to your community.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s south east. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.
There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.
Our values: Compassion - Integrity - Courage - Respect

Please refer the Job description for details