Medical Office Assistant - Casual

at  Calgary West Central Primary Care Network

Status: Casual, Permanent
Vacancies: One
Schedule: Variable
Location: Primary Care Centre
The Medical Office Assistant (MOA) is responsible for providing administrative support to the Calgary West Central Primary Care Network (CWC PCN) clinical team and plays a key role in the organization and flow of clinic operations for the CWC PCN. This casual position is located at our Primary Care Centre (PCC) in Calgary. Appointments at the PCC are by referral only for people in need of an appointment within 24 hours and whose doctor is a member of the CWC PCN. This clinic provides an alternative to the walk-in system or a visit to the ER.
The available hours for this casual position include weekdays, weekends, and evenings. The available shifts will vary per week based on clinic need.

QUALIFICATIONS

Education: Completion of an accredited Medical Office Assistant/Unit Clerk certificate program is required.
Experience: A minimum of two years’ experience managing a front desk or customer service experience is required. Relevant healthcare experience, preferably in a primary care setting, is required. Knowledge of primary healthcare and billing diagnostic and services codes is an asset.
Certifications: A current Health Care Provider CPR certificate (BLS Provider from the Heart & Stroke Foundation) is required.
Functional knowledge: Knowledge of health information privacy regulations and proper handling of confidential and sensitive information is required. Knowledge of medical terminology and medical records management is required. Knowledge of primary healthcare and billing diagnostic and service codes considered an asset. Knowledge of IPC protocols and proper PPE usage is an asset.
Technical: Experience with EMR systems is required. Experience with Telus Health’s Collaborative Health Record (CHR) is an asset. Experience with Microsoft Office is an asset.
Background check: A clear Criminal Background check with Vulnerable Sector check is required to start. If you have resided outside of Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to obtain a full report.