Medical Office Assistant

at  Government of Yukon

Job Summary and Requirements
This posting will be used to fill 1 permanent position working 75 hours bi-weekly. This competition will establish a 12-month eligibility list which may be used to fill similar positions.
This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.
Who we are
Reporting to Administrative Supervisor, this position provides program and administrative assistance to ensure effective and efficient support to programs, services and activities of Mental Wellness Substance Use Branch as they are delivered at the Referred Care Clinic (including the Opioid Agonist Therapy clinic), with both medical office reception and assistant services. The primary responsibility is providing support to the clinic health professionals and the clinic clients/patients, while maintaining the legal and ethical bounds of client/patient confidentiality.
Who we are looking for
The ideal candidate will have strong interpersonal skills, and the ability to communicate effectively with the public, internal and external stakeholders. In addition, this person needs to have the ability to work in a high-stress environment that may require responding to difficult and aggressive clients (yelling, using, and showing physical and/or verbal aggression).
Essential for this role is an understanding and appreciation that clients access our services during very challenging times in their lives. While it is not the job of the medical office assistant to provide clinical support, it may be your role to provide a listening ear, help connect clients to the services they need while they are in a heightened emotional state, be comfortable working in a medical clinic environment. As the first face of our organization that clients can see, or the first voice they hear when they call, it is critical that you are approachable, friendly, kind and trauma informed.
For more information on this job, please Andrea Abrahamson, Manager, MWSUS - Health Services, at (867) 332-3835 or Andrea.Abrahamson@yukon.ca
For more information about the recruitment process, please Sneha Iyer, HR Consultant at 867-332-5427 or Sneha.Iyer@yukon.ca
Your benefits
In addition to a competitive salary, we offer many additional financial and non-financial benefits.
Government of Yukon’s many benefits
Your career, your home, your lifestyle
We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.
As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.

Please refer the Job description for details