Medical Reception & Administration Assistant

at  Avant Mutual Group

Job no: 500122
Work type: full time
Location: Melbourne
Categories: Administrative Assistants, Receptionists, Customer Service - Inbound, Customer Service - Outbound

ABOUT YOU

We are looking for a dedicated and positive individual with drive, to make a real difference to our doctors’ practices. This position in Kew requires an adaptable and confident person, with a strong drive to provide only the highest quality service.
Medical experience is desirable but not essential.
You will be working with a range of surgeons and physicians. Even more important will be your proven track record in providing excellent customer service with empathy and respect.
The ability to quickly learn a range of different practice software packages (e.g. Genie, Clinic to Cloud, among others) will be needed for success in the role.

TO BE SUCCESSFUL YOU WILL HAVE:

• Ability to multi-task effectively with consistent attention to detail
• Excellent communication skills and professional phone manner
• Work cohesively within a team but also able to work independently
• Confident with computers and new technology
• Strong organisational and time management skills
  If you are looking for a career-enhancing role with a friendly, dynamic and professional work environment where your contribution is valued then this is the role for you.
  The right candidate to join our team will be confident, reliable, friendly and able to demonstrate initiative and integrity, as well as use their sound judgment to achieve the best outcomes.
  If this role sounds like the one you have been looking for and you are ready to hit the ground running, please . We would love someone to start ASAP, so don’t delay!

ABOUT THE ROLE

Avant Practice Solutions are a premium provider of medical practice management services across Australia. We support a variety of medical specialist, as well as general and surgical practices, by providing off-site administration and practice management services.
Due to continued growth, fantastic full-time and part-time opportunities for compassionate and efficient Medical Receptionists are now available in our Kew office.
Office Hours: Monday - Friday, no weekends!
This is an opportunity to showcase your skills as a caring and service-focused receptionist, in a modern environment providing off-site medical administration services for a number of different medical and specialist practices.

Benefits of working for Avant

• Career progression opportunities and professional development
• Community engagement opportunities like including volunteering
• Hybrid working arrangements for the right candidate once training is complete
• Fun, friendly and motivated team
• Great work life balance with no weekend or after hours work

KEY DUTIES INCLUDE:

• Booking and arranging of appointments
• Managing patient phone enquiries
• Liaising with patients, providers, hospital staff & referrers
• Filing and medical administration processes and general office duties on cloud-based platforms