Medical Receptionist and Billing Administrator, OBGYN - Randburg

at  iMedrecruit

MEDICAL RECEPTIONIST AND BILLING ADMINISTRATOR, OBGYN - RANDBURG

Our client, an obstetrician and gynaecologist practice based in Randburg is seeking to recruit a medical receptionist and billing administrator.

QUALIFICATION AND REQUIREMENTS:

• Matric
• At least 3-5 years experience in a similar medical receptionist position
• Computer literate (MS Office Suite and VeriClaim will be an advantage)

SKILLS AND ATTRIBUTES:

• Strong interpersonal skills
• Professional communication skills (Afrikaans & English)
• Ability to work under pressure
• Ability to work independently as was as with a team
• Attention to detail
• Organized
• Computer literacy
• Ability to multitask
• Well-presented and professional
• Team player

Reception:

• Answering of all calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by relevant person.
• Maintain the issue logbook for all messages and matters that arise on a daily basis.
• Assist with phone, email or SMS patients with feedback from doctor regarding messages left.
• Managing the diary booking patient appointments, communicate billing policy to all new patients.
• Preparing all files for following days appointments.
• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
• Check that all patient details on file are still up to date and obtain new details if relevant.
• Open accounts and capture all relevant information accurately on system for new patients.
• Assist with contacting other doctors to obtain notes and referral letters if needed for a patients visit.
• Assist with obtaining patient results and related correspondence (lab results, radiology etc).
• Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
• Providing quotations for all patient procedures.
• Prepare the theatre list bookings and pre-authorisations.
• Arranging the Anaesthetist and Assistant for surgeries.
• Ensure all clinical notes are captured on the patient files post-surgery.
• Keeping track of Assistant fees and payments made to them.
• Keeping track of cases where the doctor has assisted in surgeries.
• Assist with doctors reports, thank you letters (where necessary).
• Keeping track of pharmacy accounts and stock per Doctor.

Accounts:

• Bill patients accordingly and collect payment where necessary.
• Accept money (cash or card) write receipts.
• Allocate patient payments.
• Create cost estimates (quotations)
• Submit all theatre billings
• Month end processing.
• Daily banking given to the doctor.
• Maintain Petty Cash.
• Maintain attendance register.

General:

• Schedule all admin related appointments with the doctor and the various service providers
• Liaise with contractors such as hospital technical department, IT specialists, Suppliers etc.
• Maintain all supplier contracts and agreements.
• Ordering stock from various places: pharmacies, stationers etc
• Support of various marketing initiatives.
• Assist the doctor with all office admin related tasks.
• Maintaining the CPD register.
• Assist with personal assistance work.