Medical Receptionist - Asylum Seeker Health Services

at  Cabrini Health

Medical Receptionist
Permanent part-time position (0.6-0.8 FTE)
Cabrini Outreach – Asylum Seeker and Refugee Health Hub, Northcote
Salary packaging up to $15,900 tax free each year, plus meal & entertainment card
About Cabrini Outreach
Cabrini Outreach is the charitable arm of Cabrini. Our mandate is to seek social justice, alleviate social inequality and enable better healthcare for people seeking asylum and people experiencing disadvantage within Australia and overseas.
The Cabrini Asylum Seeker and Refugee Health Hub focuses on providing free, compassionate primary care and mental health care to people seeking asylum who are Medicare-ineligible or who have no income. Our approach to care considers the psychosocial determinants of health, is recovery-oriented and grounded in trauma-informed practices, allowing us to holistically understand and address the unique needs of each person and family. We are a recognised leader in the work we do winning the Victorian Multicultural Commission Awards for Excellence in Health in 2021.

Cabrini Outreach offers:

• Work-Life balance with Monday to Friday roster between 9-5pm
• Rewarding Medical Receptionist role in a supportive team
• Generous professional development opportunities and supervision support
• Not for profit salary packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits
• Myki Commuter discounted fares

The Role
The Medical Receptionist is a key member of Cabrini Outreach’s Asylum Seeker and Refugee Health Hub which provides free primary health care and mental health care to people seeking asylum and refugees. As the first point of contact for clients, visitors and health professionals, the role is responsible for providing a warm and friendly welcome, attending to reception and administration matters professionally and efficiently, and working cooperatively as a member of the team to ensure the smooth day to day running of the service.
About you
If you are looking for a unique Medical Receptionist opportunity to work in a diverse, rewarding and well-supported environment with a small team who make a big difference to the lives of people seeking asylum and refugees, then please apply!

You will have:

• Demonstrated experience in medical practice reception work
• Experience or training in office practice environment including paperless office, file management and patient record security.
• Experience in relevant software systems including the Microsoft range of applications as well as medical records and appointment booking systems (eg. Medical Director/PracSoft) and HPOS (Health Professional Online Services).
• Excellent time management, organisational skills and attention to detail in all work.
• Excellent interpersonal and communication skills both in person and on the phone.
• Experience and/or willingness to work with the special demands of a multicultural workplace.
• Experience and/or willingness to learn to use interpreters when required.

Enquiries should be directed to: General Manager Cabrini Outreach - Tracey Cabrie on 9508 7000 or 0417 764 254.
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini and help optimise the patient experience and health outcomes for our community. You will have opportunities to learn new skills and give back to your community.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s south east. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.
There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.
Our values: Compassion - Integrity - Courage - Respect

Please refer the Job description for details