Medical Receptionist - Family Medicine

at  Trinity Health MidAtlantic

DESCRIPTION:

Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for a Full-time Medical Receptionist to join the team at our Family Practice!
The receptionist assists the practice manager and physicians in maintaining a patient / customer focus, supports the delivery of highest quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial and operational targets.

Minimum Qualifications:

• High School Diploma or equivalent (required)
• Previous front desk experience in a physician practice (preferred)
• Knowledge of medical terminology
• Must possess good communication and customer service skills

• Schedules appointments.
• Scans patient medical records and send messages to the appropriate staff member.
• Verifies, copies front and back of insurance card.
• Performs reconciliation duties.
• Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures.
• Achieves proficiency in automated systems: Navinet, Telecheck and telephone inquiry systems.
• Complies with yearly education requirements including HIPPA, OSHA and Safety.
• Assumes short term responsibilities outside normal duties.
• Promptly and politely answers phones.
• Triage calls to the appropriate person via Allscripts.
• Retrieves voice mail messages from call service center.
• Takes accurate and detail messages.
• Produces end of day front end reports.

Minimum Qualifications:

• High School Diploma or equivalent (required)
• Previous front desk experience in a physician practice (preferred)
• Knowledge of medical terminology
• Must possess good communication and customer service skills.