Medical Receptionist/Front Desk

at  Ridgeview Medical Center

JOB FUNCTIONS

• Performs basic receptionist duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies.
• Greets and provides courteous customer service to internal and external customers.
• Assures accurate processing of patient registration and scheduling.
• Scans, files and posts documents into patient charts.
• Assures reimbursement through basic insurance processing tasks.
• Monitors petty cash.
• Coordinates requests for release of medical information.
• Performs other duties as assigned.
  Job Requirements:

MINIMUM EDUCATION/WORK EXPERIENCE

High school graduate or 1 year of CSA I experience (or equivalent)
One year of medical office experience

KNOWLEDGE/SKILLS/ ABILITIES

Knowledge of basic computer functions and Microsoft Office applications
Ability to perform basic math functions and count money
Ability to respond appropriately to unpredictable situations and diverse patient populations
Ability to work autonomously and as a team
Knowledge of Medical Terminology
Basic knowledge of insurance information
Ability to multi-task
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

PREFERRED QUALIFICATIONS

Previous electronic medical software experience
Occasional travel may be required to regional clinics to support business needs.
This role is needed to support the necessary scheduling, registration and care coordination activities for the Le Sueur Clinic. This clinic is open 5 days a week, backfilling of this position is needed to close the gap in registration coverage

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for answering basic insurance questions from patients.